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Wizr AI Unveils Revolutionary Generative AI Platform for Enhanced Customer Support

Retrieved on: 
Wednesday, March 6, 2024

CHENNAI, India, March 6, 2024 /PRNewswire-PRWeb/ --Wizr AI announced the up-coming launch of Wizr Cx Hub, a path-breaking Gen AI Customer Support software for SaaS, at the prestigious SaaSBoomi Annual 24 event.

Key Points: 
  • Wizr AI announced the up-coming launch of Wizr Cx Hub, a path-breaking Gen AI Customer Support software for SaaS, at the prestigious SaaSBoomi Annual 24 event.
  • CHENNAI, India, March 6, 2024 /PRNewswire-PRWeb/ --Wizr AI announced the up-coming launch of Wizr Cx Hub, a path-breaking Gen AI Customer Support software for SaaS, at the prestigious SaaSBoomi Annual 24 event.
  • 'Wizr is on a path to pioneer AI Autonomous agents dedicated to mastering customer intelligence, fundamentally transforming the landscape of customer support and setting new standards for service excellence' – said Sirish Kosaraju, CEO and Co-Founder of Wizr.
  • Wizr AI is disrupting the customer support and customer success landscapes with its Generative AI platform, Wizr Cx Hub, aimed at significantly improving customer satisfaction and turning customer support into a revenue driver.

ArmorText Triples European Growth and Gains Market Share in Critical Infrastructure Industries

Retrieved on: 
Friday, February 23, 2024

MCLEAN, Va., Feb. 23, 2024 /PRNewswire/ -- ArmorText, which safeguards communication for organizations worldwide, closed out 2023 growing 300% in Europe, adding two new product lines, and expanding into six new critical infrastructure industries including banking, financial services, telecom, and healthcare.

Key Points: 
  • The introduction of DORA and NIS-2 has made it imperative for European organizations to address cybersecurity preparedness and Incident Response programs.
  • "Humans are the weakest link in any cyber security strategy," says Matt Calligan, Director of Growth Markets at ArmorText, "and enterprise communications tools are guaranteed to have humans in them."
  • "We are seeing traditional communication channels like Microsoft Teams, Slack, and Zoom consistently being exploited during cyberattacks," said Navroop Mitter, CEO, ArmorText.
  • Already a trusted partner for organizations in utilities, manufacturing, defense industrial base, government, and other critical sectors, ArmorText has expanded into new industries over the last 18 months.

Enterprise Connect 2024 Announces Finalists for Best of Enterprise Connect Industry Awards

Retrieved on: 
Monday, February 26, 2024

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, today announces the finalists for the Best of Enterprise Connect 2024 awards program.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, today announces the finalists for the Best of Enterprise Connect 2024 awards program.
  • Best of Enterprise Connect recognizes excellence and innovation in the enterprise communications and collaboration industry.
  • Finalists for the Best of Enterprise Connect awards are:
    MiaRec: MiaRec Automated Quality Management and Coaching, which uses generative AI technology to automatically score, summarize, and categorize 100 percent of contact center calls.
  • The exciting capabilities displayed by the innovative products that made the Best of Enterprise Connect finalists show the potential that AI and other cutting-edge technologies have for transforming enterprise communications and CX,” said Eric Krapf, General Manager, Enterprise Connect.

Veza Launches Integration for Google Drive to Secure Access to Enterprise Files

Retrieved on: 
Tuesday, January 30, 2024

With this integration, Veza customers can now secure access to files like docs and spreadsheets that are stored in Google Drive.

Key Points: 
  • With this integration, Veza customers can now secure access to files like docs and spreadsheets that are stored in Google Drive.
  • Google Drive, which includes Google Docs, Google Sheets, and Google Slides, is a key component of Google Workspace, the subscription offering for businesses.
  • Using Veza’s Access Control Platform , a Google Workspace customer can quickly find over-privileged users in Google Drive and monitor for excessive access to sensitive drives and folders.
  • Veza integrations secure access to systems including AWS, Azure, Box, Google Cloud Platform, Okta, Salesforce, Slack, Snowflake, and Workday.

Diode and Moonbeam Collaborate on DePIN Platform for Zero Trust Network Access (ZTNA)

Retrieved on: 
Tuesday, January 30, 2024

Diode , the innovation leader in Zero Trust Network Access software, and Moonbeam Network , a smart contract platform for building cross-chain connected applications, today announced a partnership to deploy a suite of blockchain-enabled secure communication solutions.

Key Points: 
  • Diode , the innovation leader in Zero Trust Network Access software, and Moonbeam Network , a smart contract platform for building cross-chain connected applications, today announced a partnership to deploy a suite of blockchain-enabled secure communication solutions.
  • Diode’s approach uses DePIN, or “Decentralized Physical Infrastructure,” where blockchain protocols choreograph real-world infrastructure in an autonomous and decentralized manner.
  • Our partnership with Moonbeam helps achieve our vision of empowering the next generation of secure Internet communications,” said Hans Rempel, CEO of Diode.
  • As a truly decentralized network with a DAO governance structure, the Moonbeam project also maintains the ethos of Web3 at its core.

Relativity Announces Expansions to Relativity aiR, its Suite of Generative AI Solutions, at Legalweek 2024

Retrieved on: 
Monday, January 29, 2024

Relativity aiR is Relativity's new suite of fit-for-purpose generative AI solutions that empower users to transform their approach to litigation and investigations.

Key Points: 
  • Relativity aiR is Relativity's new suite of fit-for-purpose generative AI solutions that empower users to transform their approach to litigation and investigations.
  • "The possibilities are immense and exciting, but what remains critically important as we embrace a future of next generation AI is usefulness.
  • Relativity aiR solutions provide in-depth explanations, allowing users to fully understand recommendations so they can validate, defend and trust in results.
  • On day one of Legalweek, Relativity will host its third annual private dinner celebrating the 2024 AI Visionaries announced last week .

Relativity Announces Expansions to Relativity aiR, its Suite of Generative AI Solutions, at Legalweek 2024

Retrieved on: 
Monday, January 29, 2024

Relativity aiR is Relativity's new suite of fit-for-purpose generative AI solutions that empower users to transform their approach to litigation and investigations.

Key Points: 
  • Relativity aiR is Relativity's new suite of fit-for-purpose generative AI solutions that empower users to transform their approach to litigation and investigations.
  • "The possibilities are immense and exciting, but what remains critically important as we embrace a future of next generation AI is usefulness.
  • Relativity aiR solutions provide in-depth explanations, allowing users to fully understand recommendations so they can validate, defend and trust in results.
  • On day one of Legalweek, Relativity will host its third annual private dinner celebrating the 2024 AI Visionaries announced last week .

Hive Launches Global Partner Program, Empowering Collaborative Workflows Worldwide

Retrieved on: 
Wednesday, January 24, 2024

This global initiative marks an important milestone for Hive, as the company expands its reach and strengthens its commitment to empowering collaborative workflows for organizations around the world.

Key Points: 
  • This global initiative marks an important milestone for Hive, as the company expands its reach and strengthens its commitment to empowering collaborative workflows for organizations around the world.
  • As a partner within the Hive Global Partner Program, participants will have access to a wide range of exclusive incentives and resources to support their success.
  • "The Hive Global Partner Program is central to expanding our global footprint and ensuring that we are well-positioned to meet the needs of our growing customer base," said John Furneaux, co-founder and CEO of Hive.
  • The Hive Global Partner Program is now open for applications and is led by Josh Steinberg, who recently joined Hive as Director of Partnerships after previously leading Global Partner Programs at Airtable and Google.

DoControl Launches DLP Integration for Slack Enterprise Grid

Retrieved on: 
Wednesday, January 17, 2024

NEW YORK, Jan. 17, 2024 /PRNewswire/ -- DoControl, a leading provider of SaaS Security solutions, is proud to announce the extension of its Data Loss Prevention (DLP) integration to Slack Enterprise Grid, securing all Slack user communication, including web, mobile and desktop applications. The complete solution is readily accessible on the Slack App Directory, offering a comprehensive and tailored SaaS security solution designed to support large organizations.

Key Points: 
  • The integration enables Slack Enterprise Grid customers to discover, monitor, and remediate data exfiltration across all Slack workspaces and message types
    NEW YORK, Jan. 17, 2024 /PRNewswire/ -- DoControl , a leading provider of SaaS Security solutions, is proud to announce the extension of its Data Loss Prevention (DLP) integration to Slack Enterprise Grid, securing all Slack user communication, including web, mobile and desktop applications.
  • Slack Enterprise Grid is Slack's tailored solution for large or complex organizations.
  • DoControl for Slack Enterprise Grid brings its patented SaaS data security capabilities to Slack's private messages, group messages, public and private channels, as well as Slack Connect channels.
  • Request a demo of DoControl for Slack Enterprise by visiting our website or learn more on the Slack App Directory.

Software Supply Chain Attacks: Regulation and Litigation Increase, as Barriers to Entry Drop

Retrieved on: 
Tuesday, January 16, 2024

The report calls out visibility gaps in the software supply chain; an increase of malware on open source package managers; and continuing problems with leaks of developer secrets, all of which increase risk and exposures in the software supply chain for any organization developing and deploying software.

Key Points: 
  • The report calls out visibility gaps in the software supply chain; an increase of malware on open source package managers; and continuing problems with leaks of developer secrets, all of which increase risk and exposures in the software supply chain for any organization developing and deploying software.
  • The report insights are gleaned from the ReversingLabs Software Supply Chain Security platform and its industry-leading threat repository, containing over 40 billion malware and goodware files.
  • “Over the years, we’ve closely monitored the increase of software supply chain exposures and attacks.
  • For additional insights, attend ReversingLabs The State of Software Supply Chain Security 2024 Webinar on January 31 at 12 pm ET.