Mortgage servicer

Franklin Credit Management Corporation Signs Contract for Black Knight's Full Suite of Servicing Solutions, Including the MSP Loan Servicing System

Retrieved on: 
Wednesday, September 9, 2020
Loans, Money, Finance, Loan servicing, Mortgage, Mortgage servicer, Economy, Escrow, Mortgage loan

Black Knight's MSP system is a complete, scalable, end-to-end system used by mortgage servicers of all sizes to manage their servicing processes, including loan setup and maintenance, escrow administration, investor reporting, regulatory requirements and more.

Key Points: 
  • Black Knight's MSP system is a complete, scalable, end-to-end system used by mortgage servicers of all sizes to manage their servicing processes, including loan setup and maintenance, escrow administration, investor reporting, regulatory requirements and more.
  • Franklin Credit will also use a suite of Black Knight solutions that are integrated with MSP.
  • "We are excited the MSP system will be able to support Franklin Credit as its business expands," said Black Knight President Joe Nackashi.
  • Franklin Credit Management Corporation ("Franklin Credit") is a specialty consumer finance company engaged in the servicing and resolution of nonperforming residential mortgage loans.

Freddie Mac Confirms Disaster Relief Policies As Hurricane Laura Approaches; Amid California Wildfires

Retrieved on: 
Wednesday, August 26, 2020
Mortgage industry of the United States, Affordable housing, Mortgage servicer, Freddie Mac, Financial services in the United States, Banking in the United States, Economy of the United States, United States housing bubble, Companies, Loan modification in the United States

MCLEAN, Va., Aug. 26, 2020 (GLOBE NEWSWIRE) -- Freddie Mac (OTCQB: FMCC) today reminded mortgage servicers of its disaster relief policies for homeowners as Hurricane Laura makes landfall and amid the wildfires threatening parts of California.

Key Points: 
  • MCLEAN, Va., Aug. 26, 2020 (GLOBE NEWSWIRE) -- Freddie Mac (OTCQB: FMCC) today reminded mortgage servicers of its disaster relief policies for homeowners as Hurricane Laura makes landfall and amid the wildfires threatening parts of California.
  • Freddie Mac's disaster relief options are available to homeowners whose homes or places of employment are located in presidentially-declared Major Disaster Areas where federal individual-assistance programs are made available to affected individuals and households.
  • Freddie Mac Single-Family disaster relief policies authorize mortgage servicers to help affected borrowers in eligible disaster areas: those federally-declared Major Disaster Areas where federal individual assistance programs have been extended.
  • Freddie Mac is reminding Single-Family servicers to consider homeowners who are impacted by the hurricane or wildfires, but who live or work outside of an eligible disaster area, for Freddie Mac's standard relief policies, which include forbearance and mortgage modifications.

Union Home Mortgage Servicing Portfolio Surpasses $10 Billion in Responsible Lending

Retrieved on: 
Thursday, August 13, 2020
Professional services, Residential Building & Real Estate, Commercial Building & Real Estate, Finance, Construction & Property, Banking, Finance, Money, Loans, Mortgage loan, Mortgage industry of the United States, Mortgage servicer, Financial services, Mortgage, Mortgage broker, Subprime mortgage crisis

Union Home Mortgage announced today its mortgage servicing portfolio eclipsed the $10 billion mark for the first time in the companys history.

Key Points: 
  • Union Home Mortgage announced today its mortgage servicing portfolio eclipsed the $10 billion mark for the first time in the companys history.
  • Union Home Mortgage is continuing to build out our teams, and the company as a whole, to achieve even more responsible lending across the country.
  • Total mortgage accounts serviced by Union Home Mortgage, or its designated third-parties, surpassed $10 billion in July 2020.
  • As consumer appetite has increased, Union Home Mortgage has also invested to provide options that make the mortgage experience easier than ever before.

Home Point Financial Names 30-Year Mortgage Veteran Perry Hilzendeger As President Of Servicing

Retrieved on: 
Wednesday, August 12, 2020
Mortgage servicer, Loan servicing, Finance, Money, Financial services, United States housing bubble, Mr. Cooper, Select Portfolio Servicing

ANN ARBOR, Mich., Aug. 12, 2020 /PRNewswire/ --Home Point Financial, one of the nation's leading mortgage lenders and servicers, today announced Perry Hilzendeger joins the company as President of Servicing.

Key Points: 
  • ANN ARBOR, Mich., Aug. 12, 2020 /PRNewswire/ --Home Point Financial, one of the nation's leading mortgage lenders and servicers, today announced Perry Hilzendeger joins the company as President of Servicing.
  • Hilzendeger is a 30-year veteran in the consumer finance and mortgage industry and will be responsible for leading the mortgage servicing team, delivering a superior customer experience while aligning with the organization's strategic growth expectations.
  • "Home Point is unique in that we retain 99% of the loans we originate for servicing," said Willie Newman, President, and CEO at Home Point Financial.
  • "I'm thrilled to join Home Point and lead the servicing team to exceed customer expectations throughout their entire experience with our company."

COVID-19 Pandemic Increases Customer Expectations of Mortgage Servicers, J.D. Power Finds

Retrieved on: 
Thursday, July 30, 2020
Finance, Banking, Professional services, Residential Building & Real Estate, Construction & Property, Loans, Finance, Money, Mortgage, Economy, Loan servicing, Mortgage servicer, Quicken Loans, Mortgage loan, Customer satisfaction, United States housing bubble, Caliber Home Loans

Power 2020 U.S. Primary Mortgage Servicer Satisfaction Study,SM released today, that surge is being met with more website utilization, long wait times with call centers and very little proactive communicationall of which drag down overall customer satisfaction scores.

Key Points: 
  • Power 2020 U.S. Primary Mortgage Servicer Satisfaction Study,SM released today, that surge is being met with more website utilization, long wait times with call centers and very little proactive communicationall of which drag down overall customer satisfaction scores.
  • Power 2020 U.S. Primary Mortgage Servicer Satisfaction Study (Graphic: Business Wire)
    "The COVID-19 pandemic has really amplified the gaps in customer satisfaction, digital experience and call center experience that have been a challenge for mortgage servicers for some time, said Jim Houston, director of consumer lending intelligence at J.D.
  • Quicken Loans is the highest-ranked mortgage servicer for the seventh consecutive year, with a score of 854.
  • The 2020 U.S. Primary Mortgage Servicer Satisfaction Study measures customer satisfaction with the mortgage servicing experience in five factors: communications; customer interaction; billing and payment process; escrow account administration; and new customer orientation.

PHH Mortgage Expands Partnership With the NAACP to Help COVID-19 Impacted Homeowners Through Virtual Borrower Outreach Series

Mortgage, Ocwen, Money, PHH Corporation, Finance, Mortgage loan, Reverse mortgage, Mortgage servicer, Forbearance, Financial services

The virtual events provide attendees with information regarding mortgage assistance options and feature speakers from a local HUD-certified counseling agency and PHH Mortgage.

Key Points: 
  • The virtual events provide attendees with information regarding mortgage assistance options and feature speakers from a local HUD-certified counseling agency and PHH Mortgage.
  • After the event, homeowners can schedule a virtual one-on-one meeting with a housing counselor and PHH Mortgage Home Retention Agent to discuss their unique situations and receive information about mortgage assistance options available to them.
  • Since March 2020, PHH Mortgage has helped more than 130,000 borrowers with mortgage forbearance due to financial hardships related to the COVID-19 pandemic.
  • Ocwen Financial Corporation (NYSE: OCN) is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

Ocwen Financial Schedules Conference Call – Preliminary Second Quarter 2020 Results and Business Update

Ocwen, PHH Corporation, OCN, Companies, Mortgage loan, Mortgage servicer, Economy of the United States, Financial services

WEST PALM BEACH, Fla., July 13, 2020 (GLOBE NEWSWIRE) -- Ocwen Financial Corporation (NYSE: OCN) (Ocwen or the Company) will hold a conference call on Friday, July 17, 2020 at 8:30 a.m. (ET) to review the Companys preliminary second quarter 2020 operating results and provide a business update.

Key Points: 
  • WEST PALM BEACH, Fla., July 13, 2020 (GLOBE NEWSWIRE) -- Ocwen Financial Corporation (NYSE: OCN) (Ocwen or the Company) will hold a conference call on Friday, July 17, 2020 at 8:30 a.m. (ET) to review the Companys preliminary second quarter 2020 operating results and provide a business update.
  • This event will follow Ocwens preliminary second quarter 2020 earnings and business update press release.
  • The release will be available on the Ocwen Financial Corporation website at www.ocwen.com (through a link on the Shareholder Relations page).
  • Ocwen Financial Corporation (NYSE: OCN) is a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

KBRA Assigns Preliminary Ratings to New Residential Mortgage Loan Trust 2020-NQM2 (NRMLT 2020-NQM2)

Retrieved on: 
Wednesday, June 17, 2020
Banking, Finance, Finance, Money, Kroll Bond Rating Agency, Economy, RMBS, Mortgage servicer, Mortgage loan, Structured finance, Mortgage-backed security, United States housing bubble

Kroll Bond Rating Agency, Inc. (KBRA) assigns preliminary ratings to six classes of mortgage-backed notes from New Residential Mortgage Loan Trust 2020-NQM2 (NRMLT 2020-NQM2), a $159.9 million non-prime RMBS transaction.

Key Points: 
  • Kroll Bond Rating Agency, Inc. (KBRA) assigns preliminary ratings to six classes of mortgage-backed notes from New Residential Mortgage Loan Trust 2020-NQM2 (NRMLT 2020-NQM2), a $159.9 million non-prime RMBS transaction.
  • NRMLT 2020-NQM2 is sponsored by New Residential Investment Corp. (NYSE: NRZ).
  • All of the underlying mortgages (100.0% of the pool) were originated, directly or via correspondent, by NewRez LLC, a subsidiary of NRZ.
  • In addition, all loans will be serviced by NewRez LLC d/b/a Shellpoint Mortgage Servicing.

Two Harbors Investment Corp. to Participate in IMN’s Mortgage Servicing Rights Webcast Series

Retrieved on: 
Tuesday, June 9, 2020
Construction & Property, Professional services, REIT, Finance, Structured finance, Financial markets, Finance, Mortgage industry of the United States, United States housing bubble, Money, Mortgage-backed security, Mortgage loan, Mortgage servicer, Residential mortgage-backed security, American Home Mortgage

(NYSE: TWO), a leading mortgage real estate investment trust, announced today that Co-Chief Investment Officer Bill Greenberg is scheduled to present as part of IMNs Mortgage Servicing Rights webcast series being held virtually on June 11, 2020.

Key Points: 
  • (NYSE: TWO), a leading mortgage real estate investment trust, announced today that Co-Chief Investment Officer Bill Greenberg is scheduled to present as part of IMNs Mortgage Servicing Rights webcast series being held virtually on June 11, 2020.
  • Mr. Greenberg will participate in a panel titled An Overview of the Most Recent Developments in the MSR & Mortgage Markets, which is scheduled to begin at 2:00pm ET.
  • The panel discussion will be webcast and made available on Two Harbors website at http://www.twoharborsinvestment.com in the Investor Relations section under the Events and Presentations link.
  • Two Harbors Investment Corp., a Maryland corporation, is a real estate investment trust that invests in residential mortgage-backed securities, mortgage servicing rights and other financial assets.

Brace Receives CFPB No-Action Letter Template for its Loss Mitigation Platform

Retrieved on: 
Tuesday, May 26, 2020
Financial services, Mortgage, Mortgage servicer, Mitigation, Loss mitigation, Economy, Finance, United States housing bubble

LOS ANGELES, May 26, 2020 /PRNewswire/ -- Brace , a best-in class enterprise loss mitigation platform for lenders and servicers, announced that the Consumer Financial Protection Bureau (Bureau) has granted its application for a No-Action Letter Template covering Brace's innovative loss mitigation platform under the Bureau's Policy on No-Action Letters.

Key Points: 
  • LOS ANGELES, May 26, 2020 /PRNewswire/ -- Brace , a best-in class enterprise loss mitigation platform for lenders and servicers, announced that the Consumer Financial Protection Bureau (Bureau) has granted its application for a No-Action Letter Template covering Brace's innovative loss mitigation platform under the Bureau's Policy on No-Action Letters.
  • Brace works behind the scenes as a white-labeled loss mitigation customer- and servicer-workflow automation platform.
  • Mortgage servicers can now leverage Brace's No-Action Letter Template to obtain a Bureau No-Action Letter that removes any ambiguity.
  • "An end-to-end loss mitigation platform which facilitates efficient communication between borrowers and servicers is crucial in this environment and we are grateful to the Bureau for issuing the No-Action Letter Template in response to our application,"said Eric Rachmel, CEO of Brace.