Consumer-facing companies risk irrelevance due to a lack of bold transformation plans
"The thinking that has guided consumer-facing industries for decades is not the thinking that will enable them to succeed going forward.
- "The thinking that has guided consumer-facing industries for decades is not the thinking that will enable them to succeed going forward.
- It's vital that businesses grasp the fundamentally different expectations, wants and needs of the future consumer."
- Companies that take leadership on the values and concerns of the stakeholders that matter most to their business, their tribe, will gain competitive advantage.
- Companies can show the transparent, positive impact of their product or service in order to better appeal to their target consumers.