Healthcare Safety Outcomes Are Improving but Patient and Workforce Experience Paints Mixed Picture, Press Ganey Report Finds
Press Ganey , the leader in helping healthcare providers and health plans transform the Human Experience, today published its new report, “Safety in Healthcare 2024.” This first-of-kind report analyzes Press Ganey's integrated dataset of safety outcomes, event reporting, workforce culture, and patient perceptions representing 12 million patient encounters, 1 million healthcare employees, as well as over 550,000 reported safety events in 2023.
- Press Ganey , the leader in helping healthcare providers and health plans transform the Human Experience, today published its new report, “Safety in Healthcare 2024.” This first-of-kind report analyzes Press Ganey's integrated dataset of safety outcomes, event reporting, workforce culture, and patient perceptions representing 12 million patient encounters, 1 million healthcare employees, as well as over 550,000 reported safety events in 2023.
- While safety outcomes are on a promising trajectory and patient perceptions in outpatient settings are rising, nearly half of all staff and almost one-third of inpatients report low perceptions of safety.
- “Healthcare organizations that do best on safety embrace a holistic approach, with safety as a core value grounded in both patient and employee experiences.
- For more information about Press Ganey and the “Safety in healthcare 2024” report, visit https://info.pressganey.com/e-books-research/safety-2024