Microsoft Dynamics

FMG Achieves 400% Growth in Enterprise Relationships, Enhances Offering

Retrieved on: 
Tuesday, May 16, 2023
Software as a service, Partnership, SSO, Senior, Baird, Marketing, Blog, Support, Locator, Human, CMO, YOY, Salesforce, Microsoft Dynamics, CRM, Growth, RIAS, ROI, Credit union, FMG, Red tail, Social media, Automation, Financial adviser, Automotive industry, Sales, Publishing, Risk management

SAN DIEGO, May 16, 2023 /PRNewswire/ -- FMG Suite, a leading SaaS company specializing in marketing content, automation, and websites for financial advisors, today announced that it has achieved 400% growth of its enterprise business relationships since 2021. This growth is a result of FMG's investment in people and technology dedicated to the enterprise business, coupled with new product offerings and the expansion of its position as a respected industry thought leader.

Key Points: 
  • Our marketing offering has been a game changer for our advisors and concurrently helped establish a competitive edge for our firm that meaningfully supports our talent recruiting efforts.
  • FMG's enterprise experience and expertise made them the ideal choice as our trusted marketing technology partner."
  • The FMG platform offers several key benefits to Enterprise customers, including:
    A firm-level value proposition that contributes to advisor recruiting, retention, and organic growth.
  • According to one large enterprise customer, on average, advisors using the platform achieve YOY revenue growth that is 45% higher than non-users.

AGL Energy, Cobram Estate, Lion and Officeworks Among Customers Speaking at BeyondTheBlack APAC 2023

Retrieved on: 
Thursday, May 11, 2023
Season, Lion, EY, Four Seasons Hotels and Resorts, InterContinental, ERP, SAP, Microsoft Dynamics, Officeworks, Risk, Blackline (software company), AGL Energy, CFO, Personality, AI, Financial management, NetSuite, AR, Airline, Management, Oracle, Accounting

LOS ANGELES and SYDNEY, May 11, 2023 /PRNewswire/ -- Accounting automation software leader BlackLine, Inc. (Nasdaq: BL) is hosting its annual Asia-Pacific (APAC) regional user conferences next week with events planned in Sydney and Melbourne. Beyond reporting the numbers and managing risk, Finance and Accounting (F&A) is being asked to do more than ever before, including transforming foundational processes, optimizing business operations and guiding corporate strategy. At BeyondTheBlack Sydney 2023 and BeyondTheBlack Melbourne 2023 F&A leaders will learn how they can 'Go Beyond' and move to world-class accounting.

Key Points: 
  • (Nasdaq: BL) is hosting its annual Asia-Pacific (APAC) regional user conferences next week with events planned in Sydney and Melbourne.
  • At BeyondTheBlack Sydney 2023 and BeyondTheBlack Melbourne 2023 F&A leaders will learn how they can 'Go Beyond' and move to world-class accounting.
  • BlackLine's signature BeyondTheBlack events invite F&A professionals to embrace modern accounting, featuring speakers from regional BlackLine customers including AGL Energy and Lion this year in Sydney and Cobram Estate and Officeworks in Melbourne.
  • BlackLine invites its nearly 400 customers in the region, as well as partners and future customers, to register for the complimentary events.

Sendoso Doubles Down with Fastest, Most Personalized Gifting Platform on the Market

Retrieved on: 
Wednesday, May 10, 2023
Travel, Workflow, Marketing, Marketplace, Monday.com, Automation, Microsoft Dynamics, CSV, Marketing automation, Online shopping, HubSpot

SAN FRANCISCO, May 10, 2023 /PRNewswire-PRWeb/ -- Sendoso, the leader in direct marketing automation, today rolled out a new suite of platform offerings and updates to provide customers the fastest, most user-friendly gifting solution on the market. The latest enhancements enable even greater customization, a more robust marketplace with greater integrations, new sending capabilities, and added transparency, helping deliver meaningful connections at the right moment.

Key Points: 
  • "Today's exciting announcement is part of Sendoso's ongoing efforts to improve the user experience and expand gifting customization to foster better relationships in a digital world," said Sendoso co-founder and CEO Kris Rudeegraap.
  • "Now, Sendoso customers can make meaningful connections easier and faster than ever before while delivering a guaranteed 5X ROI, something they can't get anywhere else.
  • The industry leader in sending transparency, Sendoso is widening the gap with a feature that can only be found on Sendoso.
  • "Today's announcement is Sendoso doubling down on delivering the fastest, most transparent and easy-to-use direction marketing automation platform on the market, and there's so much more to come."

Vonage Earns Metrigy MetriStar Top Customer Sentiment Award for Contact Center as a Service (CCaaS)

Retrieved on: 
Tuesday, May 9, 2023
Microsoft Teams, WhatsApp, Microsoft Office, Zendesk, CCAA/Curling Canada College Curling Championships, CX, Microsoft, Human, Research, Customer experience, UCAA, Microsoft Dynamics, Customer, City centre, CRMS, VCC, Architecture, Artificial intelligence, ServiceNow, Vonage, Salesforce, SMS, Mobile phone, Oracle

HOLMDEL, N.J., May 9, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has earned a Top Customer Sentiment Award for Contact Center as a Service (CCaaS) from Metrigy, an innovative research and strategic advisory firm that analyzes enterprise success metrics to advise companies on their technology transformation strategies. Vonage's overall score was tied for the highest of all providers, and the company earned the top score in both technical features and integrations with other key applications.

Key Points: 
  • Metrigy's MetriStar Award results are based solely on customer rating and insights from 1,695 CX and IT leaders on key customer engagement technology categories in Metrigy's Customer Experience MetriCast 2023 global research study.
  • Using a 1-to-4 scale, research participants rated 27 CCaaS providers on a variety of key performance indicators.
  • "Particularly noteworthy is the high scores Vonage received for technical features and application integration, largely because of the microservices architecture behind the Vonage Communications Platform.
  • Vonage also can integrate its CCaaS with its CPaaS and UCaaS platforms, which is a growing demand among CX leaders."

U.S. Firms Dig Into Microsoft Tools for More Business Value

Retrieved on: 
Thursday, April 27, 2023
Technology, Mobile, Wireless, Consulting, Security, Professional Services, Software, Networks, Internet, Data Management, Cloud, Kyndryl, ISG, Learning, Research report, Policy, COVID-19, Microsoft, Microsoft Power Platform, Research, SAP, DXC Technology, LTIMindtree, Microsoft Dynamics, TCS, Commerce, Wipro, NTT, Infosys, Microsoft Dynamics 365, Salesforce, Accenture, Video game, Azure, HCLTech

Now, enterprises are looking to providers to help them use those tools to generate ongoing business value.

Key Points: 
  • Now, enterprises are looking to providers to help them use those tools to generate ongoing business value.
  • “Microsoft enabled many U.S. companies to meet the pandemic head-on with cloud-based solutions,” said Shriram Natarajan, director, Digital Business Transformation, for ISG.
  • System integrators, IT providers, software vendors and advisory firms in the Microsoft cloud ecosystem address these challenges by providing strategies and solutions on top of several central Microsoft platforms.
  • Companies are also migrating to Dynamics 365 from on-premises Microsoft Dynamics installations or other business platforms, such as SAP and Salesforce.

TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service

Retrieved on: 
Thursday, April 27, 2023
Adapter, Workforce, DCCP, CX, Human, Microsoft Dynamics, Customer service, WFM, Workload, TTEC, Ecosystem, SMS, Workforce management, Business, Video game, Nuance, Microsoft

DENVER, April 27, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced today that TTEC Digital has introduced Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service, providing real-time visibility into workforce performance.

Key Points: 
  • DENVER, April 27, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced today that TTEC Digital has introduced Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service, providing real-time visibility into workforce performance.
  • The WFM Adapter for Microsoft Dynamics 365 Customer Service enables managers to track key performance indicators, identify areas for improvement, and plan for future workload.
  • "WFM Adapter for Microsoft Dynamics 365 Customer Service will help clients uncover innovative strategies to learn from their contact center data and optimize workforce efficiencies."
  • WFM Adapter for Microsoft Dynamics 365 Customer Service includes:
    Historical and real-time adherence data for voice, chat, and SMS interactions to start, with additional digital channels to follow
    Easy-to-use user interface for setup and configuration of reporting options for what, and how, data is sent to WFM
    WFM Adapter for Microsoft Dynamics 365 Customer Service is available in Microsoft's AppSource .

eMazzanti Technologies Collects Global AND Americas IAMCP P2P Award Finalist Honors

Retrieved on: 
Wednesday, April 26, 2023
Cloud, Microsoft, Digital technology, Education, AMERICAS, International Association, CISO, History, MSP, Microsoft Dynamics, Adviser, Microsoft Partner Network, Growth, Video game, Azure

HOBOKEN, N.J., April 26, 2023 /PRNewswire-PRWeb/ -- eMazzanti Technologies, a NYC area business technology consultant, MSP, and Microsoft Partner announced today that the company has been recognized as a 2023 P2P Award Finalist in the Advisor category of BOTH the IAMCP GLOBAL and IAMCP AMERICAS P2P Awards. Winners and finalists are selected by a panel of international judges from a pool of global entries.

Key Points: 
  • HOBOKEN, N.J., April 26, 2023 /PRNewswire-PRWeb/ -- eMazzanti Technologies, a NYC area business technology consultant , MSP, and Microsoft Partner announced today that the company has been recognized as a 2023 P2P Award Finalist in the Advisor category of BOTH the IAMCP GLOBAL and IAMCP AMERICAS P2P Awards.
  • "Congratulations to eMazzanti Technologies for being the 2023 IAMCP Global and Americas P2P Awards Finalist.
  • "We are delighted to be recognized by the IAMCP as the Global and Americas P2P Award Finalist.
  • With its numerous P2P initiatives, the IAMCP makes partnering easier," related Jennifer Mazzanti, CEO, eMazzanti Technologies.

Usio’s PayFac Technology Now Integrated into Suite Engine’s Channel Payments Manager (CPM) Dynamics 365 Business Central

Retrieved on: 
Monday, April 24, 2023
Software, Payments, Data Management, Small Business, Professional Services, Technology, Fintech, Business, Microsoft Dynamics 365 Business Central, ERP, Microsoft Dynamics, CPM, Online shopping

Users of Business Central will now have access to an integrated payments workflow that accepts and processes customer payments from directly within Business Central.

Key Points: 
  • Users of Business Central will now have access to an integrated payments workflow that accepts and processes customer payments from directly within Business Central.
  • “We are pleased that Suite Engine has chosen to base its new Business Central Connector on our PayFac platform, providing immediate, flexible and much needed payment acceptance and processing capabilities within Business Central.”
    Microsoft Dynamics 365 Business Central is a comprehensive business management solution for small and medium-sized businesses.
  • “Suite Engine is excited to find a like-minded partner in Usio,” said Steve Reynolds, Senior Product Manager - Channel Payments Manager (CPM) at Suite Engine.
  • Our Channel Payments Manager integration with the Usio PayFac platform provides Business Central users with an easy-to-deploy, attractively priced digital payment solution.”

Text Request Releases Microsoft Dynamics 365 Sales Integration

Retrieved on: 
Tuesday, April 11, 2023
Human, Communication, Microsoft, Microsoft Dynamics 365 Sales, History, Microsoft Dynamics, CRM, Microsoft Dynamics 365, SMS, Mobile phone, Satellite navigation device, Online shopping, Dynamics

CHATTANOOGA, TENN., April 11, 2023 (GLOBE NEWSWIRE) -- Text Request , the industry-leading business messaging platform, announced today a new integration with Microsoft Dynamics 365 Sales, a team-focused, enterprise-level CRM.

Key Points: 
  • CHATTANOOGA, TENN., April 11, 2023 (GLOBE NEWSWIRE) -- Text Request , the industry-leading business messaging platform, announced today a new integration with Microsoft Dynamics 365 Sales, a team-focused, enterprise-level CRM.
  • The new integration, built specifically for the Sales module of Microsoft Dynamics 365, will enable users to text back and forth with contacts throughout the sales cycle using their existing business phone numbers, while recording every interaction in Dynamics.
  • Specific integration features include:
    Sync contacts: All contacts added to Microsoft Dynamics will flow into Text Request in real-time.
  • Sync messages: Any text sent or received through Text Request will show up in that contact’s activity history in Dynamics.

Cleo Exhibits API & EDI Automation Solutions for Microsoft Dynamics 365 at Directions North America 2023 Conference in Orlando

Retrieved on: 
Tuesday, April 11, 2023
Software, Internet, Data Management, Technology, Supply Chain Management, Logistics, Transport, Retail, Cloud, EDI, ERPs, Overalls, API, D2C, Microsoft, Multimedia, ERP, CIC, Microsoft Dynamics, Microsoft Dynamics 365 Business Central, Investment, Growth, Microsoft Dynamics 365, Ecosystem, SCM, Video game

Vigorously communicate product innovation, leadership, and success to the Microsoft Dynamics ecosystem.

Key Points: 
  • Vigorously communicate product innovation, leadership, and success to the Microsoft Dynamics ecosystem.
  • With these thoughts in mind, at the event from Booth L3 Cleo will be showcasing its two new integration solutions for the Microsoft Dynamics 365 ERP portfolio, both of which are now part of the CIC Library .
  • Cleo’s two solutions dovetail neatly with Microsoft’s recent large investments in their enterprise and mid-market ERPs, namely Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Supply Chain Management (SCM).
  • With Cleo’s expanded array of out-of-the-box B2B integrations for Microsoft Dynamics Business Central and Microsoft Dynamics SCM ERPs, businesses can expedite EDI connectivity with various ecosystem entities and trading partners, such as a retailer or a customer.