BMC AIOps Makes Zero-Touch/Zero-Trouble Network Operations Possible
HOUSTON, Feb. 21, 2024 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today announced that it has expanded its Enterprise Service Management and AIOps capabilities, combining AI and machine learning to deepen observability, automate IT operations processes, detect patterns, and predict potential issues before they occur.
- This in turn raises the importance of adopting AIOps within network operations.
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Powered by generative AI, the new BMC Helix NetOps for CSPs offering is an extension of the BMC Helix IT Service Management (ITSM) solution. - "BMC is globally recognized for its leadership in service management and operations management with AIOps," said Margaret Lee, senior vice president and general manager of Digital Service and Operations Management at BMC.
- BMC Helix NetOps for CSPs extends BMC's best-in-class service management and AIOps capabilities across IT and network operations domains."