Las Vegas Valley Water District Selects Talkdesk to Modernize Customer Contact Center and Enhance Customer Experience
Talkdesk®, Inc ., a global AI-powered contact center leader for enterprises of all sizes, today announced that the Las Vegas Valley Water District, a not-for-profit water utility providing water to approximately 1.7 million people in Southern Nevada, has chosen Talkdesk to modernize and enhance its customer experience (CX).
- Talkdesk®, Inc ., a global AI-powered contact center leader for enterprises of all sizes, today announced that the Las Vegas Valley Water District, a not-for-profit water utility providing water to approximately 1.7 million people in Southern Nevada, has chosen Talkdesk to modernize and enhance its customer experience (CX).
- The Las Vegas Valley Water District will implement and deploy several Talkdesk solutions.
- Doa Ross, deputy general manager of Las Vegas Valley Water District, said: “We are committed to delivering an outstanding customer experience that meets or surpasses our customers’ evolving expectations.
- We look forward to launching these enhanced features this year.”
Tiago Paiva, chief executive officer and founder of Talkdesk, said, “Talkdesk is proud to add Las Vegas Valley Water District to its growing roster of utility companies and non-profits using the company’s AI-powered contact center technology to modernize the customer and agent experience.”