Customer relationship management

Zephyr Named Finalist in 2022 Wealth Management Wealthies Awards for Portfolio Analytics and Portfolio Management, Accounting and Performance Reporting Industry Categories

Retrieved on: 
Thursday, June 9, 2022
Monte Carlo, CRM, Financial technology, Research, CTO, Trust, AUM, ESG, Informa, Performance, LSE, The Wealthy Barber, Database, Probability, Accounting, Zephyr, Ziegfeld Theatre (1969), Solution, Black–Litterman model, Technology, Century, DNA, Customer relationship management, PSN, Industry, INF, SMA

NEW YORK, June 9, 2022 /PRNewswire/ -- Zephyr, a subsidiary of Informa plc (LSE: INF) and worldwide industry leader in providing data, research and insights to financial institutions, has been named a finalist in two Wealth Management Industry Award categories for Portfolio Analytics and Portfolio Management, Accounting and Performance Reporting. The annual 'Wealthies' awards program honors individuals, organizations and companies that help financial advisors build better businesses and create better outcomes for their clients.

Key Points: 
  • NEW YORK, June 9, 2022 /PRNewswire/ -- Zephyr , a subsidiary of Informa plc (LSE: INF) and worldwide industry leader in providing data, research and insights to financial institutions, has been named a finalist in two Wealth Management Industry Award categories for Portfolio Analytics and Portfolio Management, Accounting and Performance Reporting.
  • According to organizers of the2022 Wealth Management Industry Awards, nearly 1000 nominations were entered culminating in a record-breaking year.
  • Of the 350 companies that submitted nominations, 225 were named finalists by an independent panel of judges from within the wealth management industry.
  • Zephyr's industry recognitions come as the company continues to expand and innovate its popular wealth management software platform.

Invoca Selected as 2022 Customer Contact Week Finalist for Cloud-Based CX Solution of the Year

Retrieved on: 
Thursday, June 9, 2022
Cloud, Marketing, Accel, Upfront Ventures, Insurance, Think tank, Research, Forrester, CEO, CMP, QA, Dish Network, Mutual of Omaha, NPS, Solution, Telecommunication, Intelligence, Multimedia, E-commerce, Bridge Growth Partners, CSAT, CCW, Technology, Review, Customer relationship management, CES, Industry, Learning, Morgan Stanley, Salesforce, Efficiency, KPI, Health, Service Excellence Awards, Mayo Clinic, Software as a service, CX, View, Caesars Forum, PM, Are You Being Served?, Public relations, Video game, Online shopping

SANTA BARBARA, Calif., June 9, 2022 /PRNewswire/ -- Invoca, the leader in conversation intelligence for revenue teams, has been selected as a finalist in the Cloud-Based CX Solution of the Year by Customer Contact Week (CCW), the world's largest customer contact event series. Each year, the CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession. This year's nominees were reviewed by a judging panel of nearly 30 professionals across industries, including technology, retail, financial services and more.

Key Points: 
  • Customer Contact Week's (CCW) 2022 Excellence Awards names Invoca a finalist for Cloud-Based CX Solution of the Year, honoring SaaS solutions that help practitioners achieve their goal of frictionless, end-to-end experiences
    SANTA BARBARA, Calif., June 9, 2022 /PRNewswire/ -- Invoca , the leader in conversation intelligence for revenue teams, has been selected as a finalist in the Cloud-Based CX Solution of the Year by Customer Contact Week (CCW), the world's largest customer contact event series.
  • The Cloud-Based CX Solution of the Year category awards a SaaS solution that helps practitioners achieve their goal of a frictionless, end-to-end experience.
  • "We're honored to be selected as a finalist for the Cloud-Based CX Solution of the Year by CCW", said Gregg Johnson, CEO of Invoca.
  • With Invoca, customers are able to automatically QA 100% of customer calls and personalize customer conversations with real-time caller intent.

Anthology Recognized for EdTech Innovation in 2022 EdTech Breakthrough Awards Program

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Thursday, June 9, 2022
Faculty, K-12, Leadership, Blackboard, Goal, Education, CRM, Marketing, Anthology, STEM, Computer science and engineering, Solution, BOCA, Adaptive learning, Technology, Customer relationship management, Educational technology, Software as a service, Automation, Tutoring, Medicine, Management

BOCA RATON, Fla., June 9, 2022 /PRNewswire/ -- Anthology, a leading provider of education solutions that support the entire learner lifecycle, today announced that Anthology Reach has been selected as "Overall Enrollment Management Solution Provider of the Year" in the fourth annual international awards program conducted by EdTech Breakthrough, a leading market intelligence organization that recognizes the top companies and solutions in the global educational technology market.

Key Points: 
  • "We're powering the next wave of EdTech innovation by delivering experiences that are informed by data and tailored to meet each student's individual needs," said JD White, Chief Product Officer at Anthology.
  • Congratulations to the entire Anthology team for taking home a well-deserved 2022 EdTech Breakthrough Award."
  • Part of Tech Breakthrough , a leading market intelligence and recognition platform for global technology innovation and leadership,the EdTech Breakthrough Awards program is devoted to honoring excellence in educational technology products, companies and people.
  • The EdTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough educational technology in categories includinge-learning, student engagement, school administration, career preparation, language learning, STEM and more.

Astronics Awarded Contract by Southwest Airlines to Provide Latest Generation of In-Seat Power

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Wednesday, June 8, 2022
Aerospace, Technology, Manufacturing, Other Transport, Air, Transport, Other Manufacturing, Other Defense, Defense, Engineering, Electronic Design Automation, People, Astronics Corporation, STC, USB, Electronics, Customer, Air travel, Aircraft, Airport, Carbon, Nasdaq, Solution, Customer relationship management, Certification, NYSE, Tablet, Hospitality, Southwest Airlines, History, Wilson v Southwest Airlines Co, Lighting, PED, Airline, Boeing

The system configuration selected by Southwest Airlines will provide 60W Type-C and 10.5W Type-A USB charging ports at every passenger seat.

Key Points: 
  • The system configuration selected by Southwest Airlines will provide 60W Type-C and 10.5W Type-A USB charging ports at every passenger seat.
  • Astronics will begin delivering in the fourth quarter of 2022 for retrofit installations on Southwest Airlines existing MAX-8 fleet which will begin in early 2023.
  • Southwest Airlines Co. operates one of the world's most admired and awarded airlines, offering its one-of-a-kind value and Hospitality at 121 airports across 11 countries.
  • Learn more at Southwest.com/citizenship about how Southwest Airlines leverages a unique legacy and mission to serve communities around the world.

INOSSEM Global has successfully raised C$3.5 million in Seed-Round financing to help Canadian SMBs digitally transform

Retrieved on: 
Wednesday, June 1, 2022
CRM, RPA, Fortune 500, IBM, AI, Enterprise, Organization, Digital, Solution, Enterprise resource planning, Supply chain, Confusion, PWC, GLOBE, Technology, Digital transformation, Customer relationship management, Professional, Super Mario, Industry, Efficiency, SME, ROI, Gartner, Communication, Automation, Video game, Retail, Sales, Accenture, Segway

Since its founding, INOSSEM has established its business around wholesale, supply chain & logistics, and green tech for SMBs in Ontario, Quebec province and the U.S. east coast.

Key Points: 
  • Since its founding, INOSSEM has established its business around wholesale, supply chain & logistics, and green tech for SMBs in Ontario, Quebec province and the U.S. east coast.
  • Digital transformation is still a nascent trend among Canadian SMEs, which account for more than 85% of Canadas market.
  • The rising challenge, INOSSEM designed its solutions to boost business efficiency by harmonizing, consolidating and converting information into actionable insights.
  • -- Fabrizio Biscotti, Research VP at Gartner
    INOSSEM Global delivers state-of-the-art digital business applications and AI-driven Hyperautomation solutions to help organizations rapidly transform, streamline, and automate.

TouchPoint One to Showcase Acuity Contact Center Performance Management Platform at CCW 2022

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Monday, June 6, 2022
Company, Friends, Chief executive officer, Absenteeism, LLC, Customer, Sidekick, Decision-making, LinkedIn, Organization, CEO, Quality management, Workforce, Solution, CCW, The Ultimate Collection (Solution album), Drive, Touchpoint, Industry, Toronto Industry Network, Customer relationship management, Software as a service, CX, Caesars Forum, Risk management, Management, Acuity

INDIANAPOLIS,  June 6, 2022 /PRNewswire-PRWeb/ -- TouchPoint One, the leading provider of performance management and employee engagement solutions for contact centers, announced today that it would be exhibiting at Customer Contact Week (CCW) 2022 from June 20-23, 2022, at Caesars Forum in Las Vegas. Customer Contact Week is the world's largest customer contact event and #1 meeting place for CX, contact center, and customer care executives. TouchPoint One will participate in the CCW Demo Drive, host Meet the Customer and book-signing events, and demonstrate the latest features available in the Acuity performance management platform throughout the conference.

Key Points: 
  • Customer Contact Week is the world's largest customer contact event and #1 meeting place for CX, contact center, and customer care executives.
  • Acuity is a comprehensive contact center performance management platform that equips agents, supervisors, managers, and compliance personnel with solutions to optimize systems, data, processes, and workforce support.
  • Acuity offers real-time dashboards, departmental/functional scorecards, quality management, agent coaching , performance review, and proven gamification solutions delivered in a cloud-based SaaS platform.
  • "TouchPoint One is thrilled to return to Las Vegas for CCW 2022 and connect with our contact center industry colleagues, clients, and friends," said Greg Salvato, CEO of TouchPoint One.

OneStream Software Receives Top Marks and a 100% Recommendation Score in BARC Survey Covering Planning and Financial Performance Management Products

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Tuesday, May 31, 2022
Professional Services, Data Management, Security, Technology, Other Technology, Software, Consulting, Senior, Business, Software, Forecasting, Research, CPM, BI, ERP, BARC, Solution, Project Success, Decision-making, Data, Data management, Architecture, Competition (economics), Data integration, Partnership, Time, ECM, Organization, Business value, KPI-driven code analysis, CRM, Customer relationship management, Enterprise content management, CEO, Management, Risk management

Additionally, the company received a 100 percent recommendation score from all surveyed users remaining consistent with the same 100 percent score in 2021.

Key Points: 
  • Additionally, the company received a 100 percent recommendation score from all surveyed users remaining consistent with the same 100 percent score in 2021.
  • OneStreams outstanding performance in this years Planning Survey reinforces the vendors dedication to delivering 100 percent customer success.
  • Conducted from November 2021 to February 2022, The Planning Survey 22 compiled responses from 1,325 individuals analyzing 19 products or groups of products.
  • OneStream is honored to receive standout results again this year in The BARC Planning Survey, said Tom Shea, CEO of OneStream.

ASAPP Launches AutoSummary to Automate 100% of Call Summaries for Contact Centers

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Thursday, May 26, 2022
Cloud, CX, API, Case management, Customer relationship management, Leadership, Environment, Analytics, Automation, Natural language processing, Artificial intelligence, Research, Time, NLP, Human, Organization, Business intelligence, Machine learning, CRM, GLOBE, Sales, Medical device

NEW YORK, May 26, 2022 (GLOBE NEWSWIRE) -- ASAPP , Inc., the artificial intelligence (AI) research-driven company, today launched AutoSummary a new AI Service API that provides contact centers with automatic conversation summaries and analytics-ready data.

Key Points: 
  • NEW YORK, May 26, 2022 (GLOBE NEWSWIRE) -- ASAPP , Inc., the artificial intelligence (AI) research-driven company, today launched AutoSummary a new AI Service API that provides contact centers with automatic conversation summaries and analytics-ready data.
  • AutoSummary automates one of the most time-consuming processes for agents, while helping managers and executives unlock a wealth of information about their customers.
  • Inspired by large, complex, and data-rich problems, ASAPP creates state-of-the-art AI technology that covers all facets of the contact center.
  • 1 The CX Professionals Guide to Working With Contact Center Technologies And Leaders, Forrester, April 30, 2021

Configit Introduces Breakthrough System-Level Configuration Solution

Retrieved on: 
Tuesday, May 24, 2022
Configuration, CAD, C-sharp, API, Engineering, PLM, Autodesk, Risk, ERP, Multimedia, Organization, Solution, SolidWorks, Product lifecycle, Unity (game engine), CLM, Cost, CTO, Configuration lifecycle management, Efficiency, Industry, Technology, REST, VT, Unity, 3D, CRM, Customer relationship management, CEO, Computer data storage, Risk management, Online shopping

COPENHAGEN, Denmark , May 24, 2022 /PRNewswire/ -- Configit, the global leader in Configuration Lifecycle Management (CLM), today announced new breakthrough capabilities in its market-leading solution Configit Ace®, which takes CLM to the next level by introducing industry-first, system-level configuration.

Key Points: 
  • Configit's Industry-First Solution Enables System-Level Modeling with 2D and 3D Visualization, Dramatically Reducing Engineering Effort, Risk and Cost
    COPENHAGEN, Denmark, May 24, 2022 /PRNewswire/ --Configit, the global leader in Configuration Lifecycle Management (CLM), today announced new breakthrough capabilities in its market-leading solution Configit Ace , which takes CLM to the next level by introducing industry-first, system-level configuration.
  • System-level offline configuration: Configit Ace provides multiple tools enabling offline system-level configuration.
  • Configit is the global leader in Configuration Lifecycle Management (CLM) solutions and a supplier of business-critical software for the configuration of complex products.
  • Virtual Tabulation enables Configit to deliver powerful, easy to use configuration solutions to market-leading global enterprises.

Configit Introduces Breakthrough System-Level Configuration Solution

Retrieved on: 
Tuesday, May 24, 2022
Configuration, CAD, C-sharp, API, Engineering, PLM, Autodesk, Risk, ERP, Organization, Solution, SolidWorks, Product lifecycle, Unity (game engine), CLM, Cost, CTO, Configuration lifecycle management, Efficiency, Industry, Technology, REST, VT, Unity, 3D, CRM, Customer relationship management, CEO, Computer data storage, Risk management

COPENHAGEN, Denmark, May 24, 2022 /PRNewswire/ -- Configit, the global leader in Configuration Lifecycle Management (CLM), today announced new breakthrough capabilities in its market-leading solution Configit Ace®, which takes CLM to the next level by introducing industry-first, system-level configuration.

Key Points: 
  • Configit's Industry-First Solution Enables System-Level Modeling with 2D and 3D Visualization, Dramatically Reducing Engineering Effort, Risk and Cost
    COPENHAGEN, Denmark, May 24, 2022 /PRNewswire/ --Configit, the global leader in Configuration Lifecycle Management (CLM), today announced new breakthrough capabilities in its market-leading solution Configit Ace , which takes CLM to the next level by introducing industry-first, system-level configuration.
  • System-level offline configuration: Configit Ace provides multiple tools enabling offline system-level configuration.
  • Configit is the global leader in Configuration Lifecycle Management (CLM) solutions and a supplier of business-critical software for the configuration of complex products.
  • Virtual Tabulation enables Configit to deliver powerful, easy to use configuration solutions to market-leading global enterprises.