Customer relationship management

IoT in Retail Market to Reach $177.90 Bn, Globally, by 2031 at 20.3% CAGR: Allied Market Research

Retrieved on: 
Friday, August 26, 2022
Cloud, COVID-19, Technology, SME, Customer relationship management, Solution, Maintenance, IOT, App Store (iOS/iPadOS), Supply, Organization, Software as a service, PDF, Privacy, CAGR, Growth, Automation, Adoption, Retail, Online shopping

PORTLAND, Ore., Aug. 26, 2022 /PRNewswire/ -- Allied Market Research recently published a report, titled, "IoT in Retail Market by Offering (Solution, Service), by Application (Supply Chain Operations Management, Customer Management, Sales and Customer Management, Asset Management, Others), by Deployment Mode (On-premise, Cloud), by Enterprise Size (Large Enterprise, SMEs): Global Opportunity Analysis and Industry Forecast, 2021-2031". As per the report, the global IoT in retail industry was accounted for $28.14 billion in 2021, and is expected to reach $177.90 billion by 2031, growing at a CAGR of 20.3% from 2022 to 2031.

Key Points: 
  • As per the report, the global IoT in retail industry was accounted for $28.14 billion in 2021, and is expected to reach $177.90 billion by 2031, growing at a CAGR of 20.3% from 2022 to 2031.
  • However, concerns regarding data security & privacy and high implementation & maintenance cost of IoT devices hinder the market growth.
  • This, in turn, favored the demand for IoT and automation in retail as it eliminated the dependency on staff availability.
  • Growth in adoption of cloud-based IoT in retail software among large and medium-sized enterprises mainly drives the global IoT in retail market growth.

IoT in Retail Market to Reach $177.90 Bn, Globally, by 2031 at 20.3% CAGR: Allied Market Research

Retrieved on: 
Friday, August 26, 2022
Cloud, COVID-19, Technology, SME, Customer relationship management, Solution, Maintenance, IOT, App Store (iOS/iPadOS), Supply, Organization, Software as a service, PDF, Privacy, CAGR, Growth, Automation, Adoption, Retail, Online shopping

PORTLAND, Ore., Aug. 26, 2022 /PRNewswire/ -- Allied Market Research recently published a report, titled, "IoT in Retail Market by Offering (Solution, Service), by Application (Supply Chain Operations Management, Customer Management, Sales and Customer Management, Asset Management, Others), by Deployment Mode (On-premise, Cloud), by Enterprise Size (Large Enterprise, SMEs): Global Opportunity Analysis and Industry Forecast, 2021-2031". As per the report, the global IoT in retail industry was accounted for $28.14 billion in 2021, and is expected to reach $177.90 billion by 2031, growing at a CAGR of 20.3% from 2022 to 2031.

Key Points: 
  • As per the report, the global IoT in retail industry was accounted for $28.14 billion in 2021, and is expected to reach $177.90 billion by 2031, growing at a CAGR of 20.3% from 2022 to 2031.
  • However, concerns regarding data security & privacy and high implementation & maintenance cost of IoT devices hinder the market growth.
  • This, in turn, favored the demand for IoT and automation in retail as it eliminated the dependency on staff availability.
  • Growth in adoption of cloud-based IoT in retail software among large and medium-sized enterprises mainly drives the global IoT in retail market growth.

Independent Study Finds Enterprises Can Realize A 213% Return on Investment when deploying Five9 Intelligent Cloud Contact Center

Retrieved on: 
Tuesday, August 23, 2022
Data Management, Technology, VoIP, Telecommunications, Software, Artificial Intelligence, Internet, Cloud, Workforce, CEO, NASDAQ, Solution, TEI, Forrester, CX, Customer, Multimedia, IVA, ROI, CRM, NPV, AI, Customer relationship management, Customer service, Sales, Online shopping

Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of a commissioned Forrester Consulting Total Economic Impact (TEI) study, revealing enterprises deploying Five9 solutions can realize a return on investment (ROI) of 213%.

Key Points: 
  • Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the results of a commissioned Forrester Consulting Total Economic Impact (TEI) study, revealing enterprises deploying Five9 solutions can realize a return on investment (ROI) of 213%.
  • Their experiences were aggregated, and a composite organization was defined to form the basis for the study.
  • Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,500 customers worldwide and facilitating billions of call minutes annually.
  • The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results.

Salesforce Positioned as a Leader in Gartner Magic Quadrant™ for Digital Commerce for Seventh Consecutive Year

Retrieved on: 
Wednesday, August 17, 2022
Cloud, Multimedia, Industry, NYSE, Social, Digital, Commerce, Technology, Adobe Experience Cloud, Research, GM, Human, Management control system, CRM, Magic Quadrant, Customer relationship management, Marketing, Mark (given name), SAN, Acquisition, Artificial intelligence, Demandware, Publication, Internet, West Midlands Collaborative Commerce Marketplace, Online shopping, Software, Salesforce, Gartner

SAN FRANCISCO, Aug. 17, 2022 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced it has been named a Leader by Gartner Inc. in its 2022 Magic Quadrant for Digital Commerce.

Key Points: 
  • SAN FRANCISCO, Aug. 17, 2022 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced it has been named a Leader by Gartner Inc. in its 2022 Magic Quadrant for Digital Commerce.
  • "There is no shortage of digital shoppers in today's world," said Scot Gillespie, GM of Salesforce Commerce Cloud.
  • Gartner defines a digital commerce platform as "the core technology that enables customers to purchase goods and services through an interactive and usually self-service experience.
  • Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission.

SnapCell Named in Top 500 of Inc. 5000 as One of America's Fastest-Growing Private Companies

Retrieved on: 
Wednesday, August 17, 2022
Industry, Growth, Database, Inc., Communication, Microsoft, CRM, KPI-driven code analysis, Customer relationship management, Mark (given name), COVID-19, Completeness, Chobani, Video game, Facebook, Automotive industry

Inc. magazine recently revealed this year's prestigious list, which represents the most successful independent companies from across the nation.

Key Points: 
  • Inc. magazine recently revealed this year's prestigious list, which represents the most successful independent companies from across the nation.
  • Joining SnapCell for 2022, are the likes of Facebook, Chobani, Under Armour, and Microsoft, who have all gained their first national exposure as honorees on the Inc. 5000.
  • Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021.
  • SnapCell and fellow top 500 companies will be featured in the September issue of Inc. magazine, which will be available on August 23.

L2 Capital Appoints David Casey and Mara Motherway to Orion Talent's Board of Managers

Retrieved on: 
Tuesday, August 16, 2022
Professional Services, Finance, Tapestry, Industry, Senior, Workforce Strategy Center, Ecosystem, Growth, Technology, Investment, CVS Health, American Lung Association, Workforce, Jack Hawkins (U.S. Marine Corps officer), RPO, Government, Veteran, Health, Tapestry, Inc., Family, Acquisition, DE, Defense Intelligence Agency, Social impact, Defense, Solution, Public policy, Customer relationship management, Management

L2 Capital , a lower-middle-market private equity firm invested in Orion Talent , a provider of military, diversity, and RPO solutions, has announced the appointment of diversity expert David Casey and public policy authority Mara Motherway to the companys board of managers.

Key Points: 
  • L2 Capital , a lower-middle-market private equity firm invested in Orion Talent , a provider of military, diversity, and RPO solutions, has announced the appointment of diversity expert David Casey and public policy authority Mara Motherway to the companys board of managers.
  • Unwavering advocates for military talent, David and Mara are both Veterans and bring to Orion Talent accomplished histories in organizational leadership.
  • David is an admired trailblazer in workplace diversity and has had an extraordinary impact on advancing enterprise DE&I.
  • David Casey, Chief Inclusion and Social Impact Officer at Tapestry, Inc., also joined Orions Board this year.

David Casey and Mara Motherway Join Orion Talent's Board of Managers

Retrieved on: 
Tuesday, August 16, 2022
Professional Services, DEI (Diversity, Equity and Inclusion), Defense, Human Resources, Consulting, Veterans, Tapestry, Industry, Senior, Workforce Strategy Center, Ecosystem, CVS Health, American Lung Association, Workforce, Jack Hawkins (U.S. Marine Corps officer), RPO, Government, Veteran, Health, Tapestry, Inc., Talent, Acquisition, DE, Defense Intelligence Agency, Social impact, Defense, Solution, Public policy, Customer relationship management, Management

Orion Talent , a provider of military, diversity, and RPO solutions, has announced the appointment of diversity expert David Casey and public policy authority Mara Motherway to its board of managers.

Key Points: 
  • Orion Talent , a provider of military, diversity, and RPO solutions, has announced the appointment of diversity expert David Casey and public policy authority Mara Motherway to its board of managers.
  • Unwavering advocates for military talent, David and Mara are both Veterans and bring accomplished histories in organizational leadership to Orion.
  • "I am honored to welcome Mara and David to our board at a time when our nation is so deeply challenged by its need for ready-now talent, especially in technical disciplines," said Orion Talent CEO Sarah Peiker .
  • David Casey, Chief Inclusion and Social Impact Officer at Tapestry, Inc., also joined Orions Board this year.

Payment Gateways For Telemedicine Are Now Available Through the Popular Provider, Organic Payment Gateways

Retrieved on: 
Tuesday, August 16, 2022
NMI, WooCommerce, Shopify, Telehealth, Fear, Prescription, Lawyer, Health, BBB, Patient, Customer relationship management, Wix, Software, Online shopping

SCARBOROUGH, Maine, Aug. 16, 2022 /PRNewswire/ -- Organic Payment Gateways is expanding the categories of specialized payment gateways to now include telemedicine payment processing services.

Key Points: 
  • SCARBOROUGH, Maine, Aug. 16, 2022 /PRNewswire/ -- Organic Payment Gateways is expanding the categories of specialized payment gateways to now include telemedicine payment processing services.
  • Additionally, they have introduced a new telemedicine payment processing section on their popular website that provides advice and information for telemedicine providers.
  • According to Alex Roy, president of E-Commerce 4 LLC, the parent company of Organic Payment Gateways, this expansion comes at a necessary time.
  • Organic Payment Gateways has spent years helping high-risk online business owners accept credit cards for their products and services, and they are pleased to now offer payment gateways for telemedicine providers.

3CLogic Announces Integration for ServiceNow Healthcare and Life Sciences Service Management Product

Retrieved on: 
Tuesday, August 16, 2022
VoIP, Other Technology, Technology, Telecommunications, Software, WFO, Analytics, Human voice, CEO, Cambridge Technology Partners, AI, Policy, SMS, IVR, Human, CRMS, Health, CRM, Patient, ServiceNow, Omnichannel, Automation, Natural language processing, Customer relationship management, Global 2000, CTI, Organization, Mobile phone, Online shopping

3CLogic , the leading voice-enabling and cloud contact center solution for ServiceNow, today announced the integration of its voice and SMS features and capabilities with ServiceNows Healthcare and Life Sciences Service Management offering.

Key Points: 
  • 3CLogic , the leading voice-enabling and cloud contact center solution for ServiceNow, today announced the integration of its voice and SMS features and capabilities with ServiceNows Healthcare and Life Sciences Service Management offering.
  • The release follows the companys continued success enabling ServiceNow IT Service Management, Customer Service Management, and/or HR Service Delivery customers with native and intelligent call workflows to optimize their service desk or customer support operations.
  • Voice continues to be the primary and preferred method of communication today, explains Denis Seynhaeve, CEO at 3CLogic.
  • For more information, please contact [email protected] or visit the 3CLogic ServiceNow Store listing.

Taiwan Manufacturing Industry Report 2022 with Focus on Enterprise Software Solution Spending - ResearchAndMarkets.com

Retrieved on: 
Tuesday, August 9, 2022
Other Manufacturing, Manufacturing, Budget, Industry, DevOps, MES, Habit, CRM, Business process, Customer relationship management, BPMN, Human resources, FMS, Chemistry, Customer, Software, Overalls, HRM, Information technology, Online shopping, Risk management

The "Taiwan Manufacturing Industry: Enterprise Software Solution Spending in 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Taiwan Manufacturing Industry: Enterprise Software Solution Spending in 2022" report has been added to ResearchAndMarkets.com's offering.
  • This report consolidates survey data on enterprise software solution spending and analyzes such spending across four sub-industries of the manufacturing industry, including livelihood, chemistry, metal & machinery, and information & electronic; provides spending forecasts for 2022 to help the stakeholders gain a better understanding of changes in enterprise software solution spending over the years.
  • Hundreds of IT companies in Taiwan were asked a series of questions about their IT spending patterns, habits, and plans.
  • 2022 IT spending on enterprise software solutions in the Taiwanese manufacturing industry and includes stratification of respondents by sub-industry, such as livelihood, chemistry, metal & machinery, and information & electronic.