Customer relationship management

Marketing Automation Market is expected to generate a revenue of USD 47.76 Billion by 2027, Globally, at 13.96% CAGR: Verified Market Research®

Retrieved on: 
Friday, October 7, 2022

JERSEY CITY, N.J., Oct. 7, 2022 /PRNewswire/ -- Verified Market Research recently published a report, "Marketing Automation Market" By Deployment (By Deployment, By Application, By End User, By Vertical), By Application (Campaign Management, Inbound Marketing, Lead Nurturing and Lead Scoring, Mobile Application, Reporting and Analytics, Social Media Marketing, Others), By End User (Small and Medium Enterprises and Large Enterprises), By Vertical (Advertising and Design, BFSI, Education, Healthcare, Manufacturing and Distribution, Media and Entertainment, Retail, IT and telecom, and Others), and By Geography.

Key Points: 
  • According to the extensive research done by Verified Market Research experts, the Marketing Automation Market size was valued at USD 16.80 Billion in 2019 and is projected to reach USD 47.76 Billion by 2027, growing at a CAGR of 13.96% from 2020 to 2027.
  • Marketing automation is a platform or technology that is used by marketers to organise, manage, and control all of their offline and online marketing efforts.
  • A company's ability to generate profits depends on the employment of numerous platforms and technologies for automation in the marketing stages.
  • Verified Market Research has segmented the Global Marketing Automation Market On the basis of Deployment, Application, End-User, Industry, and Geography.

Integration Platform As A Service Global Market Report 2022: Featuring Boomi, Informatical, SAP SE & Oracle Corporation - ResearchAndMarkets.com

Retrieved on: 
Friday, October 7, 2022

The "Integration Platform As A Service Global Market Report 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Integration Platform As A Service Global Market Report 2022" report has been added to ResearchAndMarkets.com's offering.
  • North America was the largest region in the integration platform as a service market in 2021.
  • The regions covered in the integration platform as a service market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
  • The increasing inclination towards cloud-based solutions across the globe is expected to drive the growth of the integration platform as a service (iPaas) market.

ibex to Sponsor Customer Contact Week Nashville 2022

Retrieved on: 
Thursday, October 6, 2022

NASHVILLE, Oct. 06, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of Customer Contact Week (CCW) Nashville 2022, October 12-14, 2022.

Key Points: 
  • NASHVILLE, Oct. 06, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of Customer Contact Week (CCW) Nashville 2022, October 12-14, 2022.
  • CCW, the worlds largest customer contact event series, brings together customer care, CX, and contact center leaders.At the conference, ibex will host an invitation-only luncheon with CX leaders and industry influencers on Thursday, October 13.
  • We are excited to connect with industry leaders at CCW Nashville to share best practices and proven CX strategies that drive customer satisfaction, retention, and loyalty, said John Thompson, Global Head of Sales at ibex.
  • Started in 1999 as Call Center Week, CCW is the worlds largest customer contact event series.

Lightning Step Technologies Successfully Onboards Steps Recovery Solutions

Retrieved on: 
Thursday, October 6, 2022

Lightning Step Technologies is proud to announce that Steps Recovery Solutions, a newly opened substance abuse residential rehab facility in Pineville, LA, went live with our web-based system for managing all aspects of the patient journey.

Key Points: 
  • Lightning Step Technologies is proud to announce that Steps Recovery Solutions, a newly opened substance abuse residential rehab facility in Pineville, LA, went live with our web-based system for managing all aspects of the patient journey.
  • Steps Recovery Solutions will use the enterprise system to meet their needs today and in the future.
  • Lightning Steps flexible platform and intuitive user experience better focuses organizations on outcomes over paperwork.
  • Kirk Monroe, Chief Executive Officer of Lightning Step, added, We understand the pain points of using multiple platforms to operate a treatment facility and built Lightning Step specifically to eliminate or reduce those challenges.

Quorum Information Technologies Inc. to Webcast Live at VirtualInvestorConferences.com on October 6th, 2022

Retrieved on: 
Tuesday, October 4, 2022

This will be a live, interactive online event where investors are invited to ask the company questions in real-time.

Key Points: 
  • This will be a live, interactive online event where investors are invited to ask the company questions in real-time.
  • If attendees are not able to join the event live on the day of the conference, an archived webcast will also be made available after the event.
  • Quorum announced the acquisition of Accessible Accessories on March 10th, 2022, marking the companys fourth acquisition in five years.
  • Quorum announced Q2 2022 Results on August 24, 2022, and again posted record total and recurring revenues.

Cira Apps Unveils New Calendar and Contact-Syncing Platform, CiraHub

Retrieved on: 
Tuesday, September 27, 2022

Two-way-sync is facilitated through CiraHub, which allows two or more administrative workers to edit a single calendar or contact sheet together with real-time adjustments.

Key Points: 
  • Two-way-sync is facilitated through CiraHub, which allows two or more administrative workers to edit a single calendar or contact sheet together with real-time adjustments.
  • Senior officials from Cira Apps underline that this software has a multitude of potential use-cases.
  • Furthermore, the Cira Apps team emphasizes how the newly unveiled platform can also play a key role in Customer Relationship Management (CRM).
  • CiraHub is setting out to keep these to a minimum," concludes Vern Weitzman, CTO and founder of Cira Apps.

3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit

Retrieved on: 
Tuesday, September 27, 2022

3CLogic , today announced the integration of its voice solution with ServiceNows native Virtual Agent as part of its ongoing collaboration with the companys Technology Workflows business unit.

Key Points: 
  • 3CLogic , today announced the integration of its voice solution with ServiceNows native Virtual Agent as part of its ongoing collaboration with the companys Technology Workflows business unit.
  • With 3CLogics voice-enablement of ServiceNows Virtual Agent, customers will enjoy several new integrated capabilities and use cases including:
    Creating conversational IVRs leveraging ServiceNows Virtual Agent Designer the ability to design intelligent self-service call workflows with ServiceNows native drag-and-drop designer supported by 3CLogics integrated speech capabilities.
  • Merging our voice solution with ServiceNows Virtual Agent Designer provides yet another way to do so.
  • 3CLogics Virtual Agent voice integration for ServiceNow is generally available today with ServiceNows newest Now Platform Tokyo release .

ZYWAVE AND SALESFORCE PARTNER TO UNITE INSURANCE AGENCY SALES & SERVICE FUNCTIONS THROUGH CUSTOMIZED, CONNECTED WORKFLOWS

Retrieved on: 
Wednesday, September 21, 2022

MILWAUKEE, Sept. 21, 2022 /PRNewswire/ -- Insurtech leader, Zywave, today announced at InsureTech Connect Vegas (ITC) 2022 a dedicated partnership and increased collaboration with Salesforce, the global Customer Relationship Management (CRM) leader. This partnership will further bring together the worlds of insurance agency sales and client service, creating more efficient, strategic workflows powered by data and content to deliver a seamless client experience.

Key Points: 
  • This partnership will further bring together the worlds of insurance agency sales and client service, creating more efficient, strategic workflows powered by data and content to deliver a seamless client experience.
  • "We're thrilled to team with Salesforce, pairing Zywave's revenue-generating solutions with a flexible, world-class CRM, to help simplify and unite these workflows.
  • The combined offering, Zywave for Salesforce, provides the benefits of a powerful, market-leading CRM platform, with highly customized and data-driven workflows for the insurance industry.
  • Zywave leads the insurtech industry, fueling business growth for its partners with cloud-based sales management, client delivery, content and analytics solutions.

IntegrityPro Consulting, LLC Advances to an Elite Partner in the ServiceNow Partner Program

Retrieved on: 
Wednesday, September 21, 2022

WOODBRIDGE, Va., Sept. 21, 2022 (GLOBE NEWSWIRE) -- IntegrityPro Consulting, LLC (IPC) announced today its advancement to an Elite Partner in the ServiceNow Partner Program with product line achievements in Customer Service Management and Now Platform App Engine.

Key Points: 
  • WOODBRIDGE, Va., Sept. 21, 2022 (GLOBE NEWSWIRE) -- IntegrityPro Consulting, LLC (IPC) announced today its advancement to an Elite Partner in the ServiceNow Partner Program with product line achievements in Customer Service Management and Now Platform App Engine.
  • This platform expertise, paired with small business agility and flexibility, has allowed the team at IPC to advance to Elite Partner status.
  • IPC's transition to Elite Partner recognizes its achievements in the ServiceNow partner assessment methodology, which identifies the activities, accomplishments, and commitments that demonstrate IPC's level of ServiceNow investment and go-to-market maturity.
  • ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Bambu offers Wealth Management Predictive Planning Solution for Microsoft Cloud for Financial Services and Microsoft Dynamics 365 Sales

Retrieved on: 
Tuesday, September 20, 2022

SINGAPORE, Sept. 20, 2022 /PRNewswire/ -- Bambu, a global wealth technology provider, today announced the launch of their Wealth Management Predictive Planning solution for Microsoft Cloud for Financial Services and Microsoft Dynamics 365 Sales. The service will enable Relationship Managers (RMs), Financial Advisors, Agents and firms in the financial sector to identify and prioritize their clients' needs through predictive analytics, empowering them to make informed financial decisions for the future.

Key Points: 
  • SINGAPORE, Sept. 20, 2022 /PRNewswire/ -- Bambu, a global wealth technology provider,today announced the launch of their Wealth Management Predictive Planning solution for Microsoft Cloud for Financial Services and Microsoft Dynamics 365 Sales.
  • To build and solidify trusted relationships between users and their clients while increasing sales productivity, Wealth Management for Microsoft Cloud for Financial Services - a one-of-a-kind Wealth Management predictive planning solution - along with its counterpart, Wealth Management for Dynamics 365 Sales , were designed with an innovative proactive approach in mind.
  • "We welcome Bambu to Microsoft's Business Application ecosystem and its Wealth Management offering integrated with Microsoft Cloud for Financial Services and Microsoft Dynamics 365 Sales," says Toby Bowers, General Manager, Industry, Applications & Data Marketing at Microsoft.
  • Bambu's Wealth Management for Microsoft Cloud for Financial Services and Wealth Management for Dynamics 365 Sales is now available on Microsoft AppSource .