Managed services

Sophos Expands Commitment to the Channel with New Dedicated Partner Care Offering

Retrieved on: 
Wednesday, February 21, 2024

OXFORD, United Kingdom, Feb. 21, 2024 (GLOBE NEWSWIRE) -- Sophos , a global leader in innovating and delivering cybersecurity as a service, is expanding its commitment to the channel with the addition of Partner Care, a new offering in its global partner program that features a dedicated, 24x7 team of Sophos experts who handle non-sales related questions and operational support.

Key Points: 
  • OXFORD, United Kingdom, Feb. 21, 2024 (GLOBE NEWSWIRE) -- Sophos , a global leader in innovating and delivering cybersecurity as a service, is expanding its commitment to the channel with the addition of Partner Care, a new offering in its global partner program that features a dedicated, 24x7 team of Sophos experts who handle non-sales related questions and operational support.
  • “Being busy with administration can consume a lot of time and cost, so the idea that Sophos now has a focused Partner Care program and dedicated team to handle it is unbelievably beneficial,” said Richard Wenger, account executive, Point Broadband LLC, a Sophos channel partner based in Alabama.
  • This Sophos Partner Care program is essential to my business.”
    In addition to Partner Care, Sophos is offering several enhancements to its global partner program, including an additional 5% reward on top of a deal registration discount for partners selling Sophos Managed Detection and Response (MDR)1.
  • To help streamline varying technologies within customers’ environments, Sophos also recently added a Veeam integration to its Sophos MDR and XDR solutions.

Zayo Expands Managed Edge Offerings through Strategic Partnership with Security Service Edge Leader Netskope

Retrieved on: 
Wednesday, March 6, 2024

Zayo Group , a leading global communications infrastructure provider, today announced its partnership with Secure Access Service Edge (SASE) leader Netskope.

Key Points: 
  • Zayo Group , a leading global communications infrastructure provider, today announced its partnership with Secure Access Service Edge (SASE) leader Netskope.
  • The partnership brings Netskope's best-in-class Security Service Edge (SSE) capabilities to Zayo's Managed Edge portfolio to deliver the most robust network protection and application performance for Zayo customers — from edge to core to cloud.
  • Now enhanced with Netskope — which was named a leader in the 2023 Gartner SSE Magic Quadrant — Zayo’s Managed Edge provides industry-leading management and security to defend against network security threats, meet regulatory compliance requirements, and enable seamless and scalable hybrid work.
  • With these enhancements, Zayo’s Managed Edge provides a complete, co-managed, end-to-end networking solution with comprehensive connectivity, security, monitoring, and management.

ISG to Publish Report on Retail, Consumer Goods Services

Retrieved on: 
Tuesday, March 5, 2024

The study results will be published in a comprehensive ISG Provider Lens™ report, called Retail & CPG Services, scheduled to be released in August.

Key Points: 
  • The study results will be published in a comprehensive ISG Provider Lens™ report, called Retail & CPG Services, scheduled to be released in August.
  • The report will cover companies offering services for business transformation, digital innovation, platform modernization and managed services.
  • Managed Services, evaluating providers of services supporting outsourcing some or all of enterprises’ IT infrastructure management, operations, solutions development, user support and associated development.
  • A geographically focused report from the study will cover the retail/CPG market and examine products and services available in the U.S. ISG analyst Bruce Guptill will serve as author of the report.

Quantum Xchange and Juniper Networks Partner to Provide Quantum-Safe Network Security Solutions for Highly Regulated Industries

Retrieved on: 
Tuesday, March 5, 2024

Quantum security and network communications visionary Quantum Xchange today announced it has entered into a strategic partnership with Juniper Networks , a leader in secure, AI-Native Networking, to bring quantum-resistant data and communication networks to Managed Service Providers (MSPs), government agencies, and global enterprises.

Key Points: 
  • Quantum security and network communications visionary Quantum Xchange today announced it has entered into a strategic partnership with Juniper Networks , a leader in secure, AI-Native Networking, to bring quantum-resistant data and communication networks to Managed Service Providers (MSPs), government agencies, and global enterprises.
  • Under the terms of the Technology Alliance Partner Connect agreement, Quantum Xchange and Juniper Networks will bring to market their highly compatible, easy to deploy and maintain security and quantum-resistant network infrastructure technologies to organizations faced with increasingly stringent regulatory requirements for secure data and consumer privacy.
  • Leveraging Juniper's hardware and software, specifically the physical and virtual Juniper Networks® SRX Series Firewalls, combined with Quantum Xchange's Phio TX technology, MSPs can equip their end-customers with post-quantum algorithms and symmetric key exchange solutions.
  • Juniper and Quantum Xchange are united in our mission to pioneer dependable and secure cybersecurity solutions, shaping a brighter future for businesses and organizations,” said Melchior Aelmans, Chief Architect, Global Service Providers at Juniper Networks.

Brazil Is in Vanguard of Sustainability Juggernaut

Retrieved on: 
Wednesday, February 28, 2024

The 2023 ISG Provider Lens™ Sustainability and ESG report for Brazil finds that enterprises in Brazil are pioneers in undertaking important steps toward realizing an ecological transformation agenda.

Key Points: 
  • The 2023 ISG Provider Lens™ Sustainability and ESG report for Brazil finds that enterprises in Brazil are pioneers in undertaking important steps toward realizing an ecological transformation agenda.
  • Brazil was the first country in the world to incorporate global standards issued by the International Sustainability Standards Board (ISSB) into its regulatory framework, a move that has led to rising demand throughout the country for sustainability solutions, the ISG report says.
  • “Service providers are increasingly recognizing the importance of sustainability,” said Andy Miears, director, adaptive organization, with ISG.
  • Standardized ESG ratings across industries enable organizations to gauge their sustainability performance relative to their peers, the report says.

EasyVista Earns Strong Placement on G2 2024 Best Software Companies in France List

Retrieved on: 
Tuesday, February 27, 2024

EasyVista, a global leading provider of ITSM, IT Remote Support and IT Monitoring solutions, was recognized in the G2 2024 Best Software Companies in France list in rank 21 out of 40 highly-rated companies.

Key Points: 
  • EasyVista, a global leading provider of ITSM, IT Remote Support and IT Monitoring solutions, was recognized in the G2 2024 Best Software Companies in France list in rank 21 out of 40 highly-rated companies.
  • As the world’s largest and most trusted software marketplace, G2 is visited by 90 million software buyers each year.
  • Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
  • EasyVista is proud to receive this recognition as a Best Software Company in France alongside a growing collection of G2 badges.

Quantum Xchange Cements its Standing as a Vital Compliance Arsenal for EU Enterprises

Retrieved on: 
Tuesday, February 27, 2024

This real-time cryptographic risk and assessment tool is proving invaluable for companies navigating the stringent data security and privacy landscape of the European Union (EU).

Key Points: 
  • This real-time cryptographic risk and assessment tool is proving invaluable for companies navigating the stringent data security and privacy landscape of the European Union (EU).
  • In the ever-evolving data protection landscape, EU companies and those that do business in the region must navigate stringent privacy laws to safeguard sensitive information.
  • This integration is crucial for meeting their customers’ strict EU data protection and compliance standards like the aforementioned GDPR, DORA, and NIC2.
  • To see a full list of how CipherInsights from Quantum Xchange can help meet various regulatory requirements, download the solutions brief.

Iron Bow Technologies Recognized on CRN’s MSP 500 List for the 10th Consecutive Year

Retrieved on: 
Friday, February 23, 2024

Iron Bow Technologies , the next-generation technology solutions provider to government, commercial, and healthcare markets, announced today that CRN ® , a brand of The Channel Company , has named Iron Bow Technologies to its Managed Service Provider (MSP) 500 list in the Elite150 category for 2024.

Key Points: 
  • Iron Bow Technologies , the next-generation technology solutions provider to government, commercial, and healthcare markets, announced today that CRN ® , a brand of The Channel Company , has named Iron Bow Technologies to its Managed Service Provider (MSP) 500 list in the Elite150 category for 2024.
  • This is the 10th consecutive year that Iron Bow has been recognized on the prestigious list.
  • "We're honored to receive CRN's acknowledgment for our excellence in managed services," said Rene LaVigne, President and CEO, Iron Bow Technologies.
  • The solution providers featured in our 2024 MSP 500 list are introducing cutting-edge managed services portfolios to the market, enabling their clients to achieve success by optimizing their IT budgets.

Alcott Enterprises Recognized on CRN’s 2024 MSP 500 List

Retrieved on: 
Thursday, February 22, 2024

Alcott Enterprises, a value-based IT solutions provider, announced today that CRN® , a brand of The Channel Company , has named Alcott Enterprises to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2024.

Key Points: 
  • Alcott Enterprises, a value-based IT solutions provider, announced today that CRN® , a brand of The Channel Company , has named Alcott Enterprises to its Managed Service Provider (MSP) 500 list in the Pioneer 250 category for 2024.
  • Alcott Enterprises is a leading solutions provider based in Southern California, serving clients across the USA.
  • “It’s truly an honor and a testimonial to our team’s hard work that got us here,” says CEO and Founder Jordan Alcott.
  • “The solution providers on our 2024 MSP 500 list are bringing innovative managed services portfolios to market, helping their customers win by doing more with their IT budgets and freeing up resources to focus on mission-critical activities to drive future success.”

Most Enterprises Will Begin to Address Customer Experience Visibility by 2027, ISG Expert Says

Retrieved on: 
Tuesday, February 20, 2024

Two-thirds of organizations will begin to streamline analytics, performance and customer data integration efforts by 2027 for better visibility into customer experience and to boost customer loyalty and value, says an expert with leading global technology research and advisory firm Information Services Group ( ISG ) (Nasdaq: III ) and chair of an upcoming ISG event.

Key Points: 
  • Two-thirds of organizations will begin to streamline analytics, performance and customer data integration efforts by 2027 for better visibility into customer experience and to boost customer loyalty and value, says an expert with leading global technology research and advisory firm Information Services Group ( ISG ) (Nasdaq: III ) and chair of an upcoming ISG event.
  • “Customer engagement has often been viewed as a costly necessity that needs to be contained, when, in reality, customer experiences have a direct impact on revenue,” said Keith Dawson, ISG research director and chair of the upcoming ISG Xperience Summit.
  • “AI has already established itself as a powerful presence in the customer experience.
  • By 2025, our research finds seven in 10 customer service interactions will be some combination of automated conversational self-service and live agents.