transcosmos Launches Cloud Contact Center Services Powered by Amazon Connect
TOKYO, Dec. 26, 2018 /PRNewswire-PRWeb/ -- transcosmos inc. is delighted to announce that the company has developed next-gen contact center services powered by "Amazon Connect," a cloud-based contact center service by Amazon Web Services Japan (AWS).
- TOKYO, Dec. 26, 2018 /PRNewswire-PRWeb/ -- transcosmos inc. is delighted to announce that the company has developed next-gen contact center services powered by "Amazon Connect," a cloud-based contact center service by Amazon Web Services Japan (AWS).
- The next-gen contact center services that merge transcosmos's operations know-how into the basic functions of Amazon Connect enable clients to offer comprehensive contact center services that range from a cloud-based flexible system architecture to operations consulting services.
- Now, as AWS opened up an Amazon Connect in Tokyo, Japanese clients can select the Asia Pacific (Tokyo) for their Amazon Connect and create an instance of Amazon Connect in Japan, no need to access other Amazon Connect anymore.
- Amazon Web Services, AWS and Amazon Connect are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries.