Surfly Honored by Frost & Sullivan for Enabling Brands to Connect Efficiently with Customers with its cutting-edge Visual Engagement Technology
SAN ANTONIO, Nov. 17, 2021 /PRNewswire/ -- Frost & Sullivan recently analyzed the global visual engagement tools industry and, based on its findings, recognizes Surfly with the 2021 Global Enabling Technology Leadership Award. The company enables businesses to achieve seamless, fast, and visual interactions through the Internet. The digital engagement solution delivers tangible business outcomes, such as reduced customer effort, higher agent engagement and empowerment, and improved resolution rates. Businesses use visual engagement and content sharing to complement or replace traditional audio and chat-only engagements between companies and customers. The technology helps businesses to build trust and customer intimacy during high-value procurements and purchases (e.g., mortgage or an insurance policy).
- SAN ANTONIO, Nov. 17, 2021 /PRNewswire/ -- Frost & Sullivan recently analyzed the global visual engagement tools industry and, based on its findings, recognizes Surfly with the 2021 Global Enabling Technology Leadership Award.
- The digital engagement solution delivers tangible business outcomes, such as reduced customer effort, higher agent engagement and empowerment, and improved resolution rates.
- Businesses use visual engagement and content sharing to complement or replace traditional audio and chat-only engagements between companies and customers.
- With its proprietary technology and commitment to innovation that drives unprecedented value for customers and end-users, Surfly earns the Frost & Sullivan 2021 Global Enabling Technology Leadership Award.