Bank of Ireland UK reprimanded for inaccurate data on customers’ accounts
Bank of Ireland UK sent incorrect outstanding balances on 3,284 customers’ loan accounts to credit reference agencies, organisations that help lenders decide whether to approve financial products.
- Bank of Ireland UK sent incorrect outstanding balances on 3,284 customers’ loan accounts to credit reference agencies, organisations that help lenders decide whether to approve financial products.
- However, the ICO concluded it was reasonable to assume that the inaccurate data sent by Bank of Ireland UK to credit reference agencies would have had a negative impact on the customers affected.
- Reported to the ICO in March 2021, Bank of Ireland UK was found to be in breach of data protection law by failing to ensure personal data was accurate, article 5(1)(d) of GDPR.
- The mistake made by Bank of Ireland UK could have potentially caused misery for thousands of people.