Hatred

Why prices are so high – 8 ways retail pricing algorithms gouge consumers

Retrieved on: 
Thursday, February 15, 2024

Fels wants to give the Australian Competition and Consumer Commission more power to investigate and more power to prohibit mergers.

Key Points: 
  • Fels wants to give the Australian Competition and Consumer Commission more power to investigate and more power to prohibit mergers.
  • But it helps to know how they try to trick us, and how technology has enabled them to get better at it.

1. Asymmetric price movements

  • Otherwise known as Rocket and Feather, this is where businesses push up prices quickly when costs rise, but cut them slowly or late after costs fall.
  • It seems to happen for petrol and mortgage rates, and the Fels inquiry was presented with evidence suggesting it happens in supermarkets.

2. Punishment for loyal customers

  • A loyalty tax is what happens when a business imposes higher charges on customers who have been with it for a long time, on the assumption that they won’t move.
  • It’s often done by offering discounts or new products to new customers and leaving existing customers on old or discontinued products.
  • The plans look good at first, and then less good as providers bank on customers not making the effort to shop around.

3. Loyalty schemes that provide little value

  • Fels says loyalty schemes can be a “low-cost means of retaining and exploiting consumers by providing them with low-value rewards of dubious benefit”.
  • Their purpose is to lock in (or at least bias) customers to choices already made.

4. Drip pricing that hides true costs

  • They often offer initially attractive base fares, but then add charges for baggage, seat selection, in-flight meals and other extras.
  • Read more:
    Junk fees and drip pricing: underhanded tactics we hate yet still fall for

5. Confusion pricing


Related to drip pricing is confusion pricing where a provider offers a range of plans, discounts and fees so complex they are overwhelming. Financial products like insurance have convoluted fee structures, as do electricity providers. Supermarkets do it by bombarding shoppers with “specials” and “sales”. When prices change frequently and without notice, it adds to the confusion.

6. Algorithmic pricing

  • Algorithmic pricing is the practice of using algorithms to set prices automatically taking into account competitor responses, which is something akin to computers talking to each other.
  • It can act even more this way when multiple competitors use the same third-party pricing algorithm, effectively allowing a single company to influence prices.

7. Price discrimination

  • Price discrimination involves charging different customers different prices
    for the same product, setting each price in accordance with how much each customer is prepared to pay.
  • While it can make prices lower for some customers, it can make prices much more expensive to customers in a hurry or in urgent need of something.

8. Excuse-flation

  • Excuse-flation is where general inflation provides “cover” for businesses to raise prices without
    justification, blaming nothing other than general inflation.
  • It means that in times of general high inflation businesses can increase their prices even if their costs haven’t increased by as much.

A political solution is needed

  • We will need political help.
  • Only then can we create a marketplace where ethics and competition align, ensuring both business prosperity and consumer wellbeing.


David Tuffley is affiliated with the Australian Computer Society (Member).

Climate change is forcing Australians to weigh up relocating. How do they make that difficult decision?

Retrieved on: 
Thursday, February 15, 2024

Big environmental changes mean ever more Australians will confront the tough choice of whether to move home or risk staying put.

Key Points: 
  • Big environmental changes mean ever more Australians will confront the tough choice of whether to move home or risk staying put.
  • Communities in the tropical north are losing residents as these regions become hotter and more humid.
  • Others face rising bushfire risks that force them to weigh up the difficult decision to move home.

We’ve been slow to adapt to increasing impacts

  • It is increasing the frequency and intensity of disasters and extreme weather events such as heatwaves, fires, storms and floods.
  • It is also accelerating environmental changes such as soil erosion, salinisation of waterways, loss of biodiversity, and land and water degradation.
  • Both sudden disruptions and gradual pervasive decline have impacts on the places where we live, work and play.

What factors affect the decision to stay or go?

  • Systemic inequalities mean some people are more at risk from environmental change and have less capacity to respond than others.
  • This makes it more likely to be owned or rented by people with fewer financial resources, compounding their disadvantage.
  • For First Nations peoples and communities, connections to and responsibilities for places (Country) are intimately intertwined with identity.
  • For them, the impacts of climate change, colonisation and resettlement interact, further complicating the question of relocation.

So who stays and who leaves?

  • They nominated bushland, beaches, fauna and flora, and the climate/weather as characteristics they valued and feared changing or losing as climate change progressed.
  • One study participant wrote:
    It would be hotter and much more unpleasant in summer.
  • I would miss being able to cycle or walk to the local lakes to connect to nature and feel peaceful.
  • We also found place attachment was associated with people acting to protect that place, such as protesting environmentally destructive policies.

Proper planning for adaptation is long overdue

  • It causes significant economic and non-economic losses for both individuals and communities.
  • A changing climate and inappropriately built or located housing interact to create conditions where some people can or should no longer stay.
  • We need co-ordinated, well-governed, long-term planning for people to move in the face of environmental change to ensure equitable and positive transitions for individuals and communities.


Justine Dandy received funding for this work from the Centre for People, Place and Planet, Edith Cowan University. Zoe Leviston received funding for this work from the College of Health and Medicine, Australian National University

I’ve researched Clara Bow – it’s no wonder the actress inspired Taylor Swift’s new album

Retrieved on: 
Thursday, February 15, 2024

Moments later, Swift uploaded full details of her new record to Instagram, including the album artwork and track list.

Key Points: 
  • Moments later, Swift uploaded full details of her new record to Instagram, including the album artwork and track list.
  • One of the 17 newly revealed tracks is titled Clara Bow.
  • Actress Clara Bow (1905-1965) was the original “It girl”.
  • This article is part of Quarter Life, a series about issues affecting those of us in our twenties and thirties.
  • The articles in this series explore the questions and bring answers as we navigate this turbulent period of life.
  • Twitter users called her “disgusting” for bringing her friend and collaborator Lana Del Rey on stage, after she’d lost out on her own award.

Who was Clara Bow?

  • Clara Bow was an American silent and early sound film actress, whose tumultuous career spanned from 1922 to 1933.
  • Bow’s best-known film, the 1926 silent romantic comedy It, secured her status as a cultural icon who embodied the youth and liberation of the 1920s’ flapper.
  • This sequence of events, which kick-started the ongoing mythicisation of Bow’s star image, skips over the work Bow herself put in.

How Clara Bow inspired Taylor Swift


During the height of her career, Bow’s love life was a point of constant ridicule in popular film fan magazines. Headlines branding her “empty hearted” and asking “why can’t the It Girl keep her men?” sought to psychoanalyse her broken engagements. The press labelled Bow an “idiot”, and wondered why “no man [had] led her to the altar”.

  • Bow’s assistant and best friend, Daisy DeVoe, was accused of trying to embezzle money from her.
  • During my research trip, I was able to access the papers of Clara Bow, as well as those who knew her: including notable gossip columnist Hedda Hopper.
  • Perhaps Swift’s ode to Bow will offer some artistic justice for the often-misrepresented starlet.
  • But it’s not hard to see why Taylor Swift, a modern starlet whose every move is scrutinised and criticised, would find a rich seam of inspiration in the life of Clara Bow.


Looking for something good? Cut through the noise with a carefully curated selection of the latest releases, live events and exhibitions, straight to your inbox every fortnight, on Fridays. Sign up here.
Jennifer Voss receives funding from the AHRC-funded Midlands 4 Cities Post-Doctoral Fellowship Programme.

The government wants to criminalise doxing. It may not work to stamp out bad behaviour online

Retrieved on: 
Thursday, February 15, 2024

This week, Prime Minister Anthony Albanese announced the government was seeking to strengthen laws to combat doxing.

Key Points: 
  • This week, Prime Minister Anthony Albanese announced the government was seeking to strengthen laws to combat doxing.
  • Its ongoing review into Australian privacy law will now be expanded to include doxing, as will other laws covering hate crime and hate speech.
  • Doxing (sometimes doxxing) is shorthand for “document drop” and is the act of publishing identifying material about someone publicly, without their consent.

What are other countries doing?

  • Dutch conspiracy theorist Huig Plug was arrested earlier this month under the new legislation for allegedly doxing a member of the public prosecutor’s staff.
  • California has a special part of its law around so-called “indirect cyber harassment”, which is defined essentially as doxing.
  • So, if Australian law follows this pattern, it could be difficult for plaintiffs to prove that being doxed has caused them genuine harm.

Not a new problem

  • One of the most famous global events was the Ashley Madison data breach in 2015, which resulted in job losses and suicides.
  • I wrote at the time the law wouldn’t help victims that much, partly because it was practically impossible to police.
  • While the current discussion into changes in the law around doxing are happening, it’s worth revisiting some of these issues.

How can we police the internet?

  • The first thing to note is that it’s really hard to police what happens on the internet.
  • There’s a mess of different laws around the world, and no real way to use them if you’re in a different country.
  • This means if someone in The Netherlands doxes you in Australia, you can’t sue them under their laws, because you aren’t a citizen there.
  • You also can’t do anything under Australia’s laws, because the perpetrator is not a citizen here.


Jennifer Beckett receives funding from the Australian Research Council, through the Discovery grants scheme for work on online hostility in Australia.

Doxing or in the public interest? Free speech, ‘cancelling’ and the ethics of the Jewish creatives’ WhatsApp group leak

Retrieved on: 
Wednesday, February 14, 2024

Not all of members knew they had been added to the group at first, and many didn’t participate in the conversations that resulted in the leak.

Key Points: 
  • Not all of members knew they had been added to the group at first, and many didn’t participate in the conversations that resulted in the leak.
  • Last week, a transcript from the group chat was leaked and uploaded onto social media by pro-Palestinians, including the writer Clementine Ford.
  • The leak gives rise to a complex tangle of contemporary ethical issues, including concerns with privacy, doxing, free speech and “cancelling”.


Read more:
Israel-Hamas war: What is Zionism? A history of the political movement that created Israel as we know it

Privacy and public interest

  • The WhatsApp group was a private one, where group members would have had a reasonable expectation that their conversation would not be made public.
  • Violating people’s privacy (especially through leaking information onto the forever-searchable internet) is always a moral cost.
  • But sometimes that cost must be paid, particularly if the exposure is in the public interest.
  • It could be argued that revealing the WhatsApp group’s activities was in the public interest.

The ethics of doxing

  • It is usually done without the person’s consent, and aims to expose or punish them in some way.
  • A statement from those behind the release asserted no links had been made to members’ addresses, phone numbers or emails, which were all deliberately redacted.
  • However, the release of people’s identities is still a form of doxing and a serious moral concern.
  • Read more:
    What is doxing, and how can you protect yourself?

What was the WhatsApp group doing?


The WhatsApp group conversations were wide-ranging, and some members made statements many might find offensive or upsetting. One part of the group’s activities involved organised letter-writing, including to the employers or publishers of writers or journalists they felt crossed the line into anti-Semitism.

  • Letters can be used to raise awareness of ethical concerns, to share information and ideas, and to persuade.
  • But letters can also do other things, and an innocuous practice can sometimes gradually progress into more fraught territory.
  • They can also try to get people to act in ways that are morally concerning — such as having someone sacked for their political views.

Should artists be protected?


Before the story broke in the media, but after extracts from the group chat began circulating on social media, the Australian Society of Authors Board published a letter noting its “growing concern” that artists and authors in Australia were facing repercussions for expressing their political positions publicly or in their work. The society stated its commitment to freedom of speech (within the limits set by law) and its opposition to attempts to silence or intimidate authors.

  • The society also opposed attempts to intimidate or silence people through hate speech, explicitly noting antisemitism, and anti-Palestinian and anti-Arab rhetoric.
  • Hate speech, racism and bigotry, and harmful disinformation or stereotyping, should be stopped, and speakers should face the consequences of their wrongdoing.
  • What we perceive as dangerous misinformation or harmful speech (like antisemitism or Islamophobia) will inevitably be coloured by our cultural, political and moral worldviews.
  • But it is precisely those who think differently who will disagree with us about what counts as harmful or wrongful speech.

Ethical worries

  • Punishing, undermining and silencing others on the basis of our political beliefs gives rise to two potential ethical worries (both arise with respect to the modern phenomenon of “cancel culture”).
  • Each side declares: “We are a support group nobly taking a stand against harmful bigotry and hate.
  • Now, I have reason to push back against you – to no longer tolerate your speech.
  • Tragically, some isolated individuals – not necessarily connected to the pro-Palestinians – felt justified in going further, even to threats of violence.


Hugh Breakey does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

New Data Debunks Myths About Gen Z Workers

Retrieved on: 
Tuesday, February 13, 2024

The report, “Gen Z Decoded: New Data on How Your Youngest Employees Want to Experience Work,” dispels common misconceptions about Gen Z to help HR leaders recruit and retain early-career talent.

Key Points: 
  • The report, “Gen Z Decoded: New Data on How Your Youngest Employees Want to Experience Work,” dispels common misconceptions about Gen Z to help HR leaders recruit and retain early-career talent.
  • “The new Seramount study shows Gen Z workers are just as dedicated to their jobs as older colleagues and desire opportunities for in-person collaboration even more than Gen X, Millennials, or Baby Boomers, especially following the pandemic.”
    Busting Top Myths About Gen Z Workers:
    They do not hate coming into the office: Only 11 percent of Gen Z workers want to be fully remote, compared with 34 percent of older workers.
  • Gen Z employees work as hard as their older colleagues: Forty percent of Gen Z employees say they are inspired to work hard at their current company—the same percentage as non-Gen Z participants.
  • Younger workers do not switch jobs for frivolous reasons: Seventy-two percent of Gen Z workers expect to leave their current company in the next five years compared with 43 percent of non-Gen Z.

Trailblazing California Leaders Celebrated by The James Irvine Foundation for Innovative Leadership

Retrieved on: 
Monday, February 12, 2024

SAN FRANCISCO, Feb. 12, 2024 /PRNewswire-PRWeb/ -- The James Irvine Foundation today announced the recipients of its 2024 Leadership Awards, honoring nine leaders from six organizations for their dedicated efforts in addressing critical issues impacting Californians. This year's Award recipients are an impressive group of innovators working on a wide range of challenges including teacher preparation, youth justice, college access and completion, and ensuring the health and safety of Asian American and Pacific Islander, LGBTQ+, refugee, and immigrant populations.

Key Points: 
  • "The California Way means finding new solutions to big problems, and that's exactly what these leaders have demonstrated through their innovative work."
  • "I thank The James Irvine Foundation for its commitment to lifting up the impactful work of community leaders across our state to build a more vibrant, inclusive and resilient California."
  • "The accomplishments of these diverse leaders and their ongoing commitment to improving the lives of Californians are truly inspiring," said Don Howard, President and CEO of The James Irvine Foundation.
  • Since 2006, The Irvine Foundation has celebrated the achievements of over 100 leaders in California.

ROBERT KRAFT'S FOUNDATION TO COMBAT ANTISEMISTIM DEBUT'S FIRST-EVER SUPER BOWL AD

Retrieved on: 
Monday, February 12, 2024

FOXBORO, Mass., Feb. 11, 2024 /PRNewswire/ -- Today, the Foundation to Combat Antisemitism (FCAS) debuted its first-ever Super Bowl ad featuring Dr. Clarence B. Jones. The ad aired in the first half of the country's most visible platform, Super Bowl LVIII. In the commercial, Dr. Jones, who served as legal counsel, strategic advisor, and draft speechwriter for Dr. Martin Luther King Jr., implores all Americans to use their voices to stand up against all hate, at a time in which it is drastically rising across the country – with 3,291 antisemitic incidents in the U.S. reported to-date since last fall.1

Key Points: 
  • FOXBORO, Mass., Feb. 11, 2024 /PRNewswire/ -- Today, the Foundation to Combat Antisemitism (FCAS) debuted its first-ever Super Bowl ad featuring Dr. Clarence B. Jones.
  • The ad aired in the first half of the country's most visible platform, Super Bowl LVIII.
  • The ad then depicts hateful images ranging from graffiti of swastikas to hate- filled social media searches as Dr. Jones reminds viewers all hate thrives on silence.
  • In a world often divided, our goal is to let this Super Bowl ad serve as a message to millions of Americans, sparking conversations and inspiring meaningful change long after the final whistle blows."

Why you might start to hate the influencers you once loved

Retrieved on: 
Friday, February 9, 2024

People are increasingly turning to gossip forums like Tattle Life, Guru Gossip, GOMI (“Get Off My Internets”) and the Blogsnark subreddit to critique the influencers they follow.

Key Points: 
  • People are increasingly turning to gossip forums like Tattle Life, Guru Gossip, GOMI (“Get Off My Internets”) and the Blogsnark subreddit to critique the influencers they follow.
  • Many forum users are former fans of the influencers they now publicly and enthusiastically criticise.
  • So why might you start to hate the influencers you once loved?
  • This article is part of Quarter Life, a series about issues affecting those of us in our twenties and thirties.
  • The articles in this series explore the questions and bring answers as we navigate this turbulent period of life.
  • Favourite influencers can often feel like friends, even though they are likely unaware of their followers’ existence.

Feeling excluded

  • This can shatter the illusion of intimacy, prompting anger from followers who feel entitled to omitted information.
  • When we feel excluded by an influencer, our feelings can become increasingly hostile.
  • Our findings indicate that gossip forums enable users to overcome feelings of exclusion by recreating the illusion that they know the influencer intimately.

Feeling ignored

  • Many influencers also delete comments and block comments containing certain keywords.
  • This leads some followers to feel ignored.
  • She never replies, says thank you or even just acknowledges them with the little heart/thumbs up button.
  • Our data indicates that posting on gossip forums can help followers feel seen and acknowledged by influencers in a way that they don’t outside of the forums.

Feeling exploited

  • Followers can feel exploited when influencers only post content with a direct commercial gain.
  • Retaliating in this way enabled forum members to alleviate feelings of being exploited.
  • Gossip forum users are often dismissed as trolls and bullies, but this doesn’t paint a complete picture.


Looking for something good? Cut through the noise with a carefully curated selection of the latest releases, live events and exhibitions, straight to your inbox every fortnight, on Fridays. Sign up here.
Rebecca Mardon receives funding from the Academy of Marketing Hayley Cocker and Kate Daunt do not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and have disclosed no relevant affiliations beyond their academic appointment.

ScienceMedia Calls Upon Innovators to Join the Revolution at SCOPE

Retrieved on: 
Friday, February 9, 2024

ScienceMedia will be calling upon all innovators and change agents at SCOPE to join the revolution by breaking free of the PowerPoint status quo, and embracing multimodal learning.

Key Points: 
  • ScienceMedia will be calling upon all innovators and change agents at SCOPE to join the revolution by breaking free of the PowerPoint status quo, and embracing multimodal learning.
  • It's time for a revolutionary change in the industry, and we are spearheading this much needed revolution."
  • In addition to launching a revolution at SCOPE, ScienceMedia will be running a "PowerPoint MindNumb vs Multimodal Training" challenge on how sites, teams and CROs prefer to learn complex trial protocols.
  • Visit ScienceMedia's SCOPE site for more details about the revolution happening at booth #1207.