Anthem Blue Cross and Blue Shield Expands Benefits in 2020 Medicare Advantage Plans to Address Whole-Person Health

Anthem Blue Cross and Blue Shield in Connecticut (Anthem) announced today it will be offering a new package of wellness services offered in many of the company’s 2020 Medicare Advantage plans. As part of its commitment to helping consumers improve their health and well-being, Anthem is giving its members the option of 10 wellness services to choose from, including nutritional support, a fitness device and member engagement programs, service animal support, and pest control. Anthem recognizes that these types of social and support services can be drivers of good health, are important to Medicare-eligible consumers, and can be key factors when individuals make enrollment choices in this year’s Medicare annual election period.

The Essential Extras package, which contains the 10 service choices, will be offered to consumers enrolled in select counties in the following 2020 Medicare Advantage plans: Anthem MediBlue ESRD (HMO-POS C-SNP) and Anthem MediBlue Dual Advantage Select (HMO D-SNP).

“When we looked at the underlying medical, behavioral, and environmental obstacles our members face, we designed this menu of wellness services that aim to help members lead healthier lives,” said Tomas Orozco, President of Anthem’s Medicare East Region. “Our 2020 benefits will help remove hurdles to healthier living for our Medicare Advantage members – from nutrition counseling and fitness tracking to pest control and service dog support – by offering the health plans’ social and support benefits.”

Members who are enrolled in the Medicare Advantage plans that have the Essential Extras package will be able to select one of the 10 services listed below, at no extra cost. Members should consult their Evidence of Coverage document for specific benefit details as benefits may vary by plan.

• Healthy Nutrition: Based on qualifying clinical criteria, access to eight (8) sessions per year with a dietitian who can provide nutritional education support as well as monthly delivery of pantry staples (nonperishable items) to help make dietary changes. (New in 2020)
• Pest Control: Quarterly preventive treatments to regulate or eliminate the intrusion of household pests that may impact a chronic condition. (New in 2020)
• Health and Fitness Tracker: The member is provided a fitness tracker device as well as membership in programs to promote improved physical and mind fitness. (New in 2020)
• Service Dog Support: Up to $500 annual allowance to help pay for items used to care for a member’s service dog, such as leashes and vests. The dog must be certified under the Americans with Disabilities Act. (New in 2020)
• Healthy Food Deliveries: Up to 16 delivered meals four times each calendar year (64 total) to support members who are either discharged from an overnight stay at a hospital, have a Body Mass Index (BMI) more than 25 or less than 18, or has an A1C level more than 9.0.
• Transportation: Up to 60 one-way trips per year to health-related appointments or to obtain a service covered by the health plan.
• Personal Home Helper: Up to 124 hours of an in-home personal care aide for assistance with activities of daily living such as dressing, grooming, & bathing.
• Assistive Devices: Up to a $500 allowance for safety devices such as ADA toilet seats, shower stools, hand-held shower heads, and reaching devices.
• Day Center Visits: Up to one (1) visit per week for adult day center services, in order to help older adults who need supervision and assistance.
• Alternative Medicine: Up to 24 acupuncture and/or therapeutic massage visits each calendar year.

Individuals who are interested in joining one of these health plans can enroll during this year’s Medicare Annual Election Period (AEP). The AEP begins October 15, 2019, and continues through December 7, 2019 and gives consumers enrolled in Medicare Parts A and B the opportunity to sign up for Anthem’s 2020 Medicare Advantage plans.

For more details about these health plan benefits and Anthem’s Medicare plans, consumers can call (855) 866-3962, which is available 8 a.m. to 8 p.m. Monday through Friday, April 1 to Sept. 30; and 8 a.m. to 8 p.m. seven days a week, Oct. 1 to March 31. Individuals can also visit the company’s online store at https://shop.anthem.com/medicare.

Anthem Blue Cross and Blue Shield is an HMO plan with a Medicare contract. Anthem Blue Cross and Blue Shield is a D-SNP plan with a Medicare contract and a contract with the Connecticut Medicaid program. Enrollment in Anthem Blue Cross and Blue Shield depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-888-230-7338 (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). This plan is available to anyone who has both Medical Assistance from the State and Medicare. Other providers are available in our network.

About Anthem Blue Cross and Blue Shield

Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans, Inc. an independent licensee of the Blue Cross Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Connecticut is available at www.anthem.com. Also, follow us on Twitter at www.twitter.com/anthemBCBS and on Facebook at www.facebook.com/AnthemBlueCrossBlueShield.

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