NCC Increases First Call Resolutions by 36 Percent and Reduces Escalations 26 Percent with Calix Support Cloud and Services

SAN JOSE, Calif., Sept. 19, 2019 (GLOBE NEWSWIRE) -- Calix, Inc. (NYSE: CALX) today announced Northwest Communications Cooperative (NCC) has increased its first call resolutions by 36 percent and cut escalations by 26 percent with Calix Support Cloud (CSC).