Ryder Awarded 2019 Quest for Quality Award for Exceptional Customer Satisfaction by Logistics Management Magazine

Ryder System, Inc. (NYSE: R), a leader in commercial fleet management, dedicated transportation, and supply chain solutions today announced that Peerless Research Group and Logistics Management magazine have awarded Ryder with its 2019 Quest for Quality Award. The award is regarded as the highest measure of customer satisfaction and performance excellence in the industry. Winners are determined by Logistics Management readers and qualified buyers of transportation and logistics services.

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Ryder tops the charts in the highly competitive transportation management category plus puts up top marks in value-added warehousing and distribution solutions, as voted by Logistics Management readers. (Photo: Business Wire)

Ryder customers ranked the company as “best-of-the-best” in service excellence across a number of criteria, including: carrier selection & negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.

“When you consider the ever-escalating demands on third-party logistics providers to keep pace with the growth of omni-channel fulfillment, as well as digitization across all supply chain operations, receiving a customer-satisfaction award like this is something to celebrate,” says Steve Sensing, Ryder President of Supply Chain Solutions.

In an effort to continue to improve on its omni-channel fulfillment solutions and meet customers’ rising demands, Ryder announced its e-commerce fulfillment solution earlier this year. The solution enables manufacturers of small to large parcel goods to bypass third-party marketplaces and take their products direct to U.S. consumers in two days or less. Ryder is also one of the largest last-mile providers of big-and-bulky goods, with Ryder Last Mile providing home delivery and white-glove installation to 95% of the U.S. and Canada within a two-day timeframe.

Logistics Management magazine’s full list of Quest Award winners can be found at www.logisticsmgmt.com.

About Ryder

Ryder is a Fortune 500® commercial fleet management, dedicated transportation, and supply chain solutions company. The company’s stock (NYSE: R) is a component of the Dow Jones Transportation Average and the S&P MidCap 400® index. Ryder, which provides commercial truck rental, truck leasing, used trucks for sale, and last mile delivery services, has been named among “The World’s Most Admired Companies” by Fortune, as well as one of “America’s Best Employers” and “America’s Best Employers for Women” by Forbes. The company is regularly recognized for its industry-leading practices in third-party logistics, environmentally friendly fleet and supply chain solutions, world-class safety and security programs, and hiring of military veterans. For more information, visit www.ryder.com or our newsroom, and follow us on Facebook, LinkedIn, and Twitter.

Note Regarding Forward-Looking Statements: Certain statements and information included in this news release are "forward-looking statements" within the meaning of the Federal Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties that could cause actual results and events to differ materially from those in the forward-looking statements including those risks set forth in our periodic filings with the Securities and Exchange Commission. New risks emerge from time to time. It is not possible for management to predict all such risk factors or to assess the impact of such risks on our business. Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

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