UnitedHealthcare and Optum Take Action to Support People Affected by Flooding in Missouri

UnitedHealthcare and Optum, the health benefits and services companies of UnitedHealth Group (NYSE: UNH), are taking action to help people affected by recent flooding across parts of Missouri.

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Retrieved on: 
Wednesday, May 22, 2019
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Seniors, Women, Health, Mental health, Pharmaceutical, Professional services, Insurance, Consumer, Family, General Health, MEN, Managed care, Articles, Optum, Health, UnitedHealth Group, UNH, Mental health, Psychological stress, Companies
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Summary
Key Points: 
  • UnitedHealthcare and Optum, the health benefits and services companies of UnitedHealth Group (NYSE: UNH), are taking action to help people affected by recent flooding across parts of Missouri.
  • For plan participants who may have misplaced their medical ID cards, call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday through Friday.
  • Free Help Line: Optum, a leading health and behavioral health services company, is offering a free emotional-support help line.
  • Specially trained Optum mental health specialists help people manage their stress and anxiety so they can continue to address their everyday needs.


UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking action to help people
affected by recent flooding across parts of Missouri.

Support includes assisting health plan participants who may need to make
alternate arrangements to access care and early prescription refills, as
well as offering a free emotional-support line to help people who might
be affected.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID cards.
  • For plan participants who may have misplaced their medical ID
    cards,     call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone),
    Monday through Friday. People enrolled in Medicaid, employer-sponsored
    and individual health plans (except Medicare) who have a smartphone
    can download the free Health4Me app, which provides instant
    access to their ID card, network care providers, their personal health
    benefits and more. The Health4Me app is available as a free download
    at the Apple iTunes
    App Store     and the Android Market on Google
    Play    .
  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
legal matters.

Along with the toll-free help line, emotional-support resources and
information are available online at www.liveandworkwell.com.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health care company dedicated to helping people live
healthier lives and helping to make the health system work better for
everyone. UnitedHealth Group offers a broad spectrum of products and
services through two distinct platforms: UnitedHealthcare, which
provides health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For more
information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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here to subscribe to Mobile Alerts for UnitedHealth Group.

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