transcosmos and NTT Com launch a demonstration test of customer services in a virtual space in the metaverse

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TOKYO, Oct. 5, 2022 /PRNewswire-PRWeb/ -- transcosmos inc. and NTT Communications Corporation announced today that in August, they launched a demonstration test of a virtual communication service in the metaverse to enable businesses to serve customers online via enjoyable virtual communication. The test, which is part of the two companies' ongoing efforts to create new methods of communication via the metaverse, will demonstrate virtual customer services that use full-body tracking avatars*1 for customer communication approximating real-store experiences.