Clickatell Research Finds U.S. Travelers Embrace Mobile Messaging and Payments with Travel Brands

REDWOOD CITY, Calif., Oct. 4, 2022 /PRNewswire/ -- Clickatell, the CPaaS innovator and Chat Commerce leader, today revealed the results of its latest Chat Commerce Trends Report: Travel Edition, which uncovers new insights about how today's consumers want to communicate and make purchases with hotels, airlines, and rental car companies in mobile messaging conversations. The survey, which fielded responses from over 1,000 participants, found 87% of consumers prefer to use mobile messaging to communicate with travel companies.