Glassbox Dominates G2 Fall Report as Only Vendor Nominated as a Leader Across All Digital CX Categories
Rankings on G2 reports are based on data provided to us by real software buyers, said Sara Rossio, Chief Product Officer at G2.
Glassbox, a leading provider of digital experience analytics for web and mobile applications, remains the only vendor nominated as a leader in all Digital Customer Experience (CX) categories in the G2 Fall Report. Operating a software marketplace used by more than 60 million software buyers annually, G2 is the definitive online destination to discover, review and manage the technology that businesses need to reach their potential.
As the only Digital CX vendor rated five stars by customers on G2, the report is indicative of the rising trend in customer satisfaction for the company. Glassbox has now garnered over 200 G2 awards including being named a consecutive leader in several mobile app analytics, product analytics and session replay categories.
“Nothing is more satisfying than receiving overwhelming positive customer feedback,” said Yaron Morgenstern, CEO of Glassbox. “We’re honored to not have only earned the top customer satisfaction score in our industry, but also to receive the most customer reviews amongst all vendors. Their feedback is a testament to our team's dedication to providing an industry leading product and a customer experience to match.”
In addition to the more than 200 accolades, Glassbox was also recognized as a leader in the following categories:
- Customer Journey Analytics
- Mobile App Optimization
- Heatmap Tools
- Mobile App Analytics
- Product Analytics
- Mobile Analytics
- Session Replay
- Digital Analytics
- Digital Analytics Platforms
- E-commerce Analytics
“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
G2’s Fall Report reinforces Glassbox’s position as a leader in the world of Digital Experience software. Today the company supports over one trillion web and mobile customer journeys annually from some of the best known brands across the globe representing numerous industries.
To learn more about Glassbox, please visit www.glassbox.com.
To learn more, view G2’s Fall 2022 Reports and read more about G2’s methodology.
About Glassbox
Glassbox empowers organizations to create frictionless digital journeys for their customers. Our leading digital experience analytics platform works in real-time across mobile apps and the web to accelerate loyalty, growth and revenue. Through easy to use AI-driven visualization and analytics tools, Glassbox enables teams to prioritize customer experience and digital product enhancements. Utilized by companies of all sizes around the globe including Marriott, Discover, Danone, SoFi and iHeatMedia to understand user struggles, visualize customer journeys and optimize every step, hundreds of enterprises have chosen Glassbox for easy, secure and private cloud-based deployments.
About G2
G2 is the world's largest and most trusted software marketplace. More than 60 million people annually — including employees at all of the FORTUNE 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on Twitter and LinkedIn.
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