BrightStar Care Wins More 'Best of Home Care Awards' Than Any Other Brand

BrightStar
Care, a national home care and medical staffing franchise with
over 325 locations, earned more “Best of Home Care Awards” than any
other provider for the second consecutive year from Home Care Pulse, a
satisfaction research and quality assurance firm for the home care
industry.

Each month, Home Care Pulse conducts live phone interviews with BrightStar
Care clients and caregivers to gather unbiased feedback. Every year,
Home Care Pulse compiles the results of these surveys to identify the
home care industry's top providers and employers, and this year, 171 BrightStar
Care offices earned at least one of three awards:

• 30 BrightStar Care offices earned Leader in Excellence —
  given to select local home care agencies that continuously rank the
  very highest in 15 or more quality metrics. Leaders in Excellence are
  in the top 5-10 percent of home care providers participating in the
  Home Care Pulse® Satisfaction Management Program. These home care
  agencies have proven that they provide quality care in nearly every
  satisfaction category measured by Home Care Pulse.
• 129 BrightStar Care offices earned the Provider of Choice
  award by providing best-in-class quality care to clients. This
  recognition assures that the agency is trustworthy and has proven
  their ability to provide outstanding in-home care services. BrightStar
  Care continues to meet the highest standards in the in-home care
  industry by providing top-notch care and support.
• 98 BrightStar Care offices received the Employer of Choice
  honor, reinforcing BrightStar Care’s dedication to providing a
  positive environment to its care staff. From hiring and training to
  continuing education and beyond, BrightStar Care ensures they have the
  best caregivers in the industry, ready to deliver care and support to
  clients.

“We pride ourselves at BrightStar Care for delivering
unparalleled care to all of our clients, along with providing a positive
environment for all employees to continue pursuing their passions and
career goals,” said Shelly Sun, CEO and founder of BrightStar Care.
“It's an honor to be recognized by Home Care Pulse, and we are thrilled
to celebrate this success with all of our franchisees, team members, and
highly skilled and compassionate nurses and caregivers who make our
clients a priority each and every day.”

Earning recognition for its commitment to quality care is nothing new
for BrightStar Care, who is the only national home care provider
to earn the Enterprise Champion for Quality award from The Joint
Commission for six consecutive years.

For more information on BrightStar Care please visit www.brightstarcare.com.

For more information on Home Care Pulse, please visit homecarepulse.com.

About BrightStar Care

Based in Chicago, BrightStar Care is a national private duty home
care and medical staffing franchise with more than 325 locations which
provide medical and non-medical services to clients within their homes,
as well as supplemental care staff to corporate clients. BrightStar
Care franchise locations across the country employ over 2,500
registered nurses who play a unique role in overseeing the care for each
individual client, a service that no other private duty home care
provider offers. In addition, BrightStar Care is the only
national home care franchise to receive The Joint Commission’s
Enterprise Champion for Quality award every year since the award’s
inception. In 2015, the company ranked No. 177 on Entrepreneur
Magazine’s Franchise 500 list, No. 27 on Crain’s Chicago “Fast Fifty”
ranking and was included for the tenth consecutive year on Inc.
Magazine’s prestigious Inc. 5000 list.

About Home Care Pulse

Home Care Pulse is the industry's leading firm in satisfaction research
and quality assurance. On behalf of home care businesses across North
America, Home Care Pulse gathers unbiased satisfaction ratings from
clients and caregivers and detailed feedback to ensure the best in-home
care possible can be provided. Powerful online reports allow businesses
to identify needs and take action to increase satisfaction, reduce
caregiver turnover, and address client needs. For more information,
please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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