Angelina Beitia Joins Drips as Executive Vice President of Client Success
Drips , the founders of Conversational Texting, today announced Angelina Beitia has joined the company as Executive Vice President of Client Success.
Drips, the founders of Conversational Texting®, today announced Angelina Beitia has joined the company as Executive Vice President of Client Success. In this role, Angelina will lead the team that ensures Drips’ clients get the most value out of its AI-powered platform throughout their client journey. This will ultimately drive Drips’ client retention, expansion and overall revenue.
Ms. Beitia is a seasoned executive with a proven track record of building successful teams that create exceptional customer experiences while growing and retaining client relationships. She brings a wealth of knowledge, having built and run global teams across the sales and marketing continuum, including customer success, sales, sales operations, branding and direct marketing.
“Angelina is a results-oriented leader who will bring strategic vision and operational leadership to our client success group,” said Aaron Christopher (A.C.) Evans, CEO at Drips. “Her experience and passion for excellence is exactly what Drips needs in this role as we expand and grow our client base. We’re also excited to leverage Angelina’s extensive sales and customer success background to help our current and prospective clients maximize the power of Drips’ Conversation Texting® platform.”
Prior to Drips, Angelina built a customer success team of 100+ for PGi, a global provider of conferencing and collaboration software solutions. At PGi, she also led sales, sales operations, and strategic initiatives, where her teams helped grow PGi from approximately $200M to over $600M in revenue. Most recently, Angelina served as head of customer success for ThumbTack, a home management platform, where she grew the customer success team by 100% to support its more than 3,000 top-tier strategic, high-value and high-potential clients.
She is currently on the Advisory board of Allbound, a partner relationship management platform. Previously, Angelina consulted for ClickDimensions, a marketing automation platform, where she helped build their global customer success team in Ireland. She began her career in consumer, database and B-to-B direct marketing and held multiple leadership roles with Iomega Corporation, IDG, Time-Warner and Reed Elsivier.
“I’m proud to join the executive team at Drips,” said Angelina Beitia, Executive Vice President of Client Success at Drips. “Drips has already developed a compelling way for our clients to engage their customers throughout the buying journey by making Conversational Texting® mainstream in the business environment. Our team will focus on ensuring Drips clients are enabled to use the Drips platform to their maximum benefit, setting them up for successful customer engagements each and every time.”
About Drips
The Drips AI-powered platform enables brands to engage with their audiences through Conversational Texting® and scheduled calling. Backed by a proprietary natural language processing model, Drips leverages human-like messaging to break through the noise, capture intent and drive meaningful outcomes. With more than half a billion conversations handled to-date, our AI is constantly improving. More than 3.5 billion touch points have gone through the Drips platform. The platform offers an open API allowing clients to integrate with any CRM, marketing automation system, dialer or call center platform. Learn more at www.drips.com or connect via LinkedIn, Twitter, Instagram or the Drips blog.
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