Lyft and HERE Technologies partner to improve the rideshare experience through better data
The new features increase search accuracy and the customer experience on Lyft's platform, while keeping user data private.
- Lyft has selected HERE Technologies as its primary search and places provider
- All Lyft destination requests in the U.S. and Canada now use HERE Geocoding and Search services
- Lyft to utilize HERE Real-Time Road closures data to provide more accurate ETA calculations
July 21, 2021
Chicago, IL - HERE Technologies, the leading location data and technology platform, today announced Lyft Inc. (LYFT.O) has selected HERE Map Content and HERE Location Services to power their location searches and real-time road closures data. Any ride made through the Lyft platform will now come with an improved search database for places and addresses, and even more accurate driver Estimated Time of Arrival (ETA), thanks to HERE Technologies’ data solutions.
Lyft has implemented HERE Geocoding and Search Service, which enables riders to search for pickup and destination addresses and points of interest directly through the highly popular app. Lyft will also use the HERE Places Extract Portal, which quickly delivers fresh location data, and HERE Point Addressing, which Lyft uses for back-end analysis to provide more precise pick-ups and drop-off locations. The new features increase search accuracy and the customer experience on Lyft's platform, while keeping user data private.
“Destination searches and ETAs have always been a crucial part of the overall Lyft user experience,” said Ashwin Raj, Head of Rideshare at Lyft. “Using HERE’s search, our riders are now connected to a rich catalog of addresses and points of interest, which are constantly updated and refreshed. HERE will also improve the efficiency of our marketplace, creating more reliability as well as a better experience for our riders.”
Together, the two companies are exploring additional ways to use HERE’s precise search and location data to garner more insights for Lyft riders.
“Powering more than a million rides a day, Lyft requires a robust and accurate search engine to meet the needs of each of their customers,” said Edzard Overbeek, CEO at HERE Technologies. “Over the past six months, we have worked in collaboration with Lyft to implement and test our robust destination catalog that helps riders get to more destinations in cities across North America. Our services are now enriching the Lyft network, spearheading innovation in the rideshare industry.”
Media Contacts
James Overstall +49 171 533 4418
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Jordan Stark
+1 312 316 4537
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About HERE Technologies
HERE, a location data and technology platform, moves people, businesses and cities forward by harnessing the power of location. By leveraging our open platform, we empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. To learn more about HERE, please visit www.here.com and http://360.here.com.
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