Softeon Software Solutions Orchestrate Order Fulfillment at Multiple Levels of the Supply Chain

Softeon, a global supply chain software provider with the industry's best track record of customer success, is enabling companies to successfully orchestrate order fulfillment processes at both the network and individual node levels of the supply chain.

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Companies are facing growing complexity in terms of omnichannel commerce, expanding sales channels and individual customer requirements for both B2C and B2B. As a result, they require tools to more intelligently and flexibly orchestrate the right fulfillment process for each and every order.

At the supply chain network level, Softeon’s Distributed Order Management (DOM) system provides a powerful platform for companies to select the optimal (lowest cost) order sourcing point while meeting customer service commitments and considering network capacities and constraints.

The foundation of Softeon’s DOM is a powerful, dynamic rules engine. This engine allows companies to precisely define how they want their business and fulfillment strategies to operate, both initially and over time, and then dynamically execute those strategies in real-time as orders flow into the system from multiple channels.

This level of order fulfillment orchestration at the network is most prominently solving omnichannel fulfillment challenges for retailers. In on-line retail, for example, should a given order be fulfilled from a company distribution center, a third-party warehouse, a retail store, a vendor, or some other node. These decisions can optimally be made based on granular, real-time visibility to inventory and capacities across the network, and execution of the fulfillment rules a company has defined.

But beyond retail, Softeon DOM is successfully powering companies in many other sectors, including consumer goods, third-party logistics, pharmaceuticals, service parts, entertainment media, and more, each of which have their own unique needs for fulfillment orchestration.

Alone in the market, Softeon brings the same level of fulfillment orchestration to the node or distribution center level as well. There, a combination of Softeon’s Warehouse Management System (WMS) and Warehouse Execution System (WES) allows companies to similarly define a set dynamic rules of how fulfillment should be executed inside the four walls of the DC.

Softeon WMS+WES considers a wide range of variables, including order type, order priority, inventory levels and positioning, resource availability, equipment constraints, carrier cut off times, and more to release orders to floor, automatically, delivering the “autonomous WMS” processing model.

The orchestration comes from the consideration of these many variables in making decisions, releasing work in a way that recognizes the different “clock speeds” of various processing areas, process dependencies (one step feeds a subsequent one), throughput and congestion at each processing zone and more.

The result at both the network and node levels: reduce operating costs, increased flexibility, enhanced customer service and more.

“Today, companies need fulfillment orchestration and optimization at multiple levels far beyond what supply chain execution software has traditionally provided,” said Dan Gilmore, chief marketing officer at Softeon, adding “Stand alone or together, Softeon DOM, WMS and WES can synchronize complex fulfillment processes to meet customer requirements at least possible operating cost, across the network on in the DC.”

These capabilities are all released and deployed from Softeon today, and available for demonstration, so contact us for more information.

About Softeon

Softeon is a global provider of supply chain solutions from planning through execution, anchored by our Warehouse Management System (WMS), Warehouse Execution and Distributed Order Management (DOM) solutions. Alone in the market, we deliver supply chain success to our customer every time. Our advanced services-based platform is engineered to reduce complex problems into simple solutions for a faster time to market and lower cost of ownership. Users can implement solutions incrementally to solve a specific challenge or deploy an integrated system. Configurable modules and rules-based solutions give market leaders the business agility they need to get ahead and stay ahead. Companies choose the flexibility and ease-of-use of the Softeon platform to drive higher business value and accelerate ROI. Deployment options include Cloud or on-premise options with a single product – delivered with a 100% track record of system success. For more information, please visit www.softeon.com.

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