Generative AI Emerges as Essential Tool for Successful Process Automation, Automation Anywhere Survey Finds
SAN JOSE, Calif., Aug. 8, 2023 /PRNewswire/ -- Organizations are urgently embracing intelligent automation to overcome today's critical productivity challenges, according to Automation Now and Next: State of Intelligent Automation Report 2023 commissioned by Automation Anywhere, a leader in AI-powered intelligent automation solutions.
- Intelligent automation, including AI and generative AI, are proving crucial to solving the massive productivity crisis unfolding in front of us," said Ankur Kothari, Co-Founder, Chief Customer & Strategy Officer, Automation Anywhere.
- AI, particularly generative AI, is seen by most business leaders as a critical tool for successful process automation, due to its potential to supercharge business transformation, multiply productivity, and help mitigate potential risk.
- AI/ML and generative AI were identified as key technologies for successful process automation by 88% of all respondents in the survey.
- Virtual assistants are the #1 use case for intelligent automation in the survey, showing the rapid rise of generative AI.