Enhanced Automation and AI-Powered Chatbot Added to Calix Support Cloud, Enabling Even the Smallest Service Providers To Offer Proactive Support and Differentiated Managed Services
Calix, Inc. (NYSE: CALX) today announced that the award-winning Calix Support Cloud (Support Cloud) will further enable customer support teams to easily deliver proactive support thanks to continued automation, expanded analytics, and more support channels.
- Calix, Inc. (NYSE: CALX) today announced that the award-winning Calix Support Cloud (Support Cloud) will further enable customer support teams to easily deliver proactive support thanks to continued automation, expanded analytics, and more support channels.
- This will make it even easier for CSRs to support newly launched managed services with a proactive support strategy that elevates the subscriber experience.
- Calix platformsincluding Revenue EDGE, Calix Intelligent Access EDGE , and Calix Cloudenable BSPs to seamlessly deploy, manage and support new services.
- Support Cloud will further enable BSPs to evolve to a proactive customer support model by:
Automating workflows and simplifying operations to enable proactive customer support.